Taryn Ramos-Smith Email & Phone Number

Austin, Texas, United States

• Utilized critical thinking and analytical skills to manage 9–10-hour shifts in a face pace environment
• Delegated tasks through strong written and verbal communication skills to 1-5 associates
• Fostered a motivated and collaborative team dynamic to serve 500-1,500 customers per shift
• Trusted to manage over 250+ shifts and to complete cash deposits ranging from $500-$2,700
• Assigned store key and safe key to open and operate store without management supervision

Waco, Texas, United States

• Lead Barista in handling high volume orders while maintaining efficient preparation of customer orders
• Completed up to 175 beverage orders daily to the exacting standards of coffee house recipes
• Oversaw in-store execution of sales and promotions, contributing to an additional $15,000 in annual sales
• Successfully designed and implemented a streamlined process for completing daily inventory and supply orders, saving up to 35 minutes per shift
• Collaborated with colleagues to ensure consistent quality and optimal customer satisfaction

Katy, Texas, United States

• Provided best in class customer service by greeting and seating guests inside and outside the restaurant
• Lead guest hostess and entrusted in company website to manage delivery and in-person orders
• Answered phone calls, checked guests in on Yelp App, and put people on the wait list timely and efficiently
• Maintained cleaning and sanitation for the strict COVID 19 guidelines for the safest dining experience
• Trained 5 associates to correctly complete tasks in order to maintain food safety and customer service

Master Of Arts - Ma, Mental Health Counseling/Counselor

Bachelor Of Arts - Ba, Psychology, Alumna

Activities and Societies: Hispanic Student Association, and Delight Ministries

Education record