Taryn Ramos-Smith Email & Phone Number

Austin, Texas, United States

• Utilized critical thinking and analytical skills to manage 9–10-hour shifts in a face pace environment • Delegated tasks through strong written and verbal communication skills to 1-5 associates• Fostered a motivated and collaborative team dynamic to serve 500-1,500 customers per shift • Trusted to manage over 250+ shifts and to complete cash deposits ranging from $500-$2,700• Assigned store key and safe key to open and operate store without management supervision

Waco, Texas, United States

• Lead Barista in handling high volume orders while maintaining efficient preparation of customer orders• Completed up to 175 beverage orders daily to the exacting standards of coffee house recipes • Oversaw in-store execution of sales and promotions, contributing to an additional $15,000 in annual sales• Successfully designed and implemented a streamlined process for completing daily inventory and supply orders, saving up to 35 minutes per shift• Collaborated with colleagues to ensure consistent quality and optimal customer satisfaction

Katy, Texas, United States

• Provided best in class customer service by greeting and seating guests inside and outside the restaurant• Lead guest hostess and entrusted in company website to manage delivery and in-person orders• Answered phone calls, checked guests in on Yelp App, and put people on the wait list timely and efficiently • Maintained cleaning and sanitation for the strict COVID 19 guidelines for the safest dining experience• Trained 5 associates to correctly complete tasks in order to maintain food safety and customer service

Master Of Arts - Ma, Mental Health Counseling/Counselor

Bachelor Of Arts - Ba, Psychology, Alumna

Activities and Societies: Hispanic Student Association, and Delight Ministries

Education record