Tarandeep Singh Email & Phone Number

Fresno, California, United States

In my role as Sales and Operations Manager at EZ ELD Solutions, I spearheaded the strategic direction and operational efficiency of our sales, customer support, and accounting departments. My responsibilities encompassed providing clear guidance to the sales team, establishing and communicating organizational goals, and devising effective strategies to achieve them. I collaborated closely with the customer service department to streamline communication processes and address customer inquiries and concerns promptly, particularly for premium plan clients. Additionally, I ensured optimal workflow management, especially during peak business hours, to maintain uninterrupted service delivery and uphold high levels of customer satisfaction. Leveraging my proficiency in Zoho accounting and QuickBooks, I conducted daily evaluations of sales performance, managed payment processing, and reconciled accounts, thereby optimizing financial operations and supporting overall business objectives.

Los Angeles, California, United States

In my role as Dispatch/Sales Executive at Best Bay Trucking, I assumed responsibility for the oversight of cargo sales and management within the transportation department. A key component of my daily duties involved orchestrating the efficient coordination of our team, ensuring that drivers received timely instructions and that operational workflows remained streamlined. Moreover, I cultivated strategic relationships with brokerage partners, negotiating and securing lucrative cargo contracts to optimize fleet utilization.In addition to managing logistics, I meticulously curated and maintained records of truck availability, diligently scheduling upcoming deliveries and meticulously tracking trailer locations. This meticulous approach extended to the provision of comprehensive documentation for each cargo transaction, facilitating seamless communication and enhancing client satisfaction.

Tempe, Arizona, United States

During my tenure as a Customer Service Representative at NortonLifeLock, I embarked on a journey to gain insights into international market dynamics. As I immersed myself in the role, I cultivated a deep understanding of the nuances of serving an international clientele, refining my communication skills to effectively engage with diverse customers.My primary focus centered on delivering exceptional customer experiences, particularly in situations where clients expressed dissatisfaction. Through proactive communication and empathetic engagement, I adeptly addressed customer concerns, effectively resolving issues and fostering lasting relationships. This role served as a crucible for honing my problem-solving abilities, refining my communication acumen, and enhancing my proficiency in delivering top-tier customer service.

Ludhiana, Punjab, India

Upon joining Friends Trading Company in June, I underwent a rigorous three-month training period before being appointed to the role of Sales and Operations Manager. Demonstrating exceptional aptitude and leadership capabilities, I swiftly rose to the challenge of leading a team of 12 individuals.In this capacity, I spearheaded the formulation of both short-term and long-term strategic goals, ensuring alignment with the company's overarching objectives. By instilling a culture of goal-oriented performance, I empowered my team to achieve daily targets, thereby contributing to the realization of our broader organizational goals.One of my key accomplishments during this tenure was orchestrating a remarkable 32% increase in company sales during the initial season, a testament to the effectiveness of our strategic approach.On a day-to-day basis, I assumed responsibility for briefing the team, delegating tasks, and providing guidance on lead assignments. Additionally, I actively sought feedback from our primary customers, leveraging insights to inform our operational strategies. Furthermore, I oversaw stock management and conducted regular assessments of daily sales and expenses, ensuring optimal resource allocation and financial performance.

Chandigarh, Chandigarh, India

During my tenure, I underwent comprehensive training across all four operational departments, gaining invaluable hands-on experience in various facets of hotel management. Additionally, I had the opportunity to immerse myself in event sales, honing my skills in customer engagement and revenue generation.My daily responsibilities encompassed diligently reviewing leads generated from our company website and proactively reaching out to potential clients to schedule appointments. Upon their arrival at the hotel, I guided clients through tours of our event halls, effectively showcasing our venue's capabilities and services. Leveraging my expertise in event management, I adeptly illustrated how our team meticulously orchestrates hall functions to meet the unique needs of each client. Through personalized consultations and tailored solutions, I successfully facilitated the closing of sales, ensuring client satisfaction and fostering lasting partnerships.