As a Business Support Manager at Donau Carbon USA, I oversee customer engagement and business process development for a leading provider of activated carbon products and services. I have over 13 years of experience in the field of logistics and transportation. Previously, I worked as a Senior Carrier and DPS Affairs Coordinator at TMM, Inc., where I managed the relationships and contracts with carriers and Department of Public Safety (DPS) agencies. I have skills in reporting and analysis, customer service, contract negotiation, and compliance. My core competencies include communication, problem-solving, teamwork, and attention to detail. My mission is to deliver high-quality solutions that meet the needs and expectations of our clients and partners. I am passionate about improving the efficiency and effectiveness of our business operations and processes.