Tasha Miley Email & Phone Number

Newark, New Jersey, United States

Cedar Grove, New Jersey, United States

Oversee core services, operations, marketing, finances, customer service and growth. Create order from chaos for 105+ household & business clients, implementing highly individualized space solutions, scalable routines and processes and CRMs resulting in improved organization and ease of execution.• Streamlined and automated the communication, project management, invoicing and workflow processes for other service based businesses via CRM set up and customization with Dubsado CRM… Show more Oversee core services, operations, marketing, finances, customer service and growth. Create order from chaos for 105+ household & business clients, implementing highly individualized space solutions, scalable routines and processes and CRMs resulting in improved organization and ease of execution.• Streamlined and automated the communication, project management, invoicing and workflow processes for other service based businesses via CRM set up and customization with Dubsado CRM software. • Reduced administrative task time by 60% by implementing an accounting and budgeting process CRM and corresponding workflows while scaling the business.• Hired & managed 4 client-facing team members for in-home services while maintaining client satisfaction.• Increased annual profits year 1 to year 2 by 20% and on track for a 28% increase year 2 to year 3.• Grew social media platforms by more than 500k followers resulting in brand collaboration with companies such as Crate & Barrel, Shark, Cricut, and Henkel among others. Show less

Newark, Nj

Greater New York City Area

Ensured seamless communication and enrollment experience for students from application through graduation serving as the primary contact for all 300+ students and 20+ partner schools yearly; liaised with internal departments including finance, IT, admission, enrollment, & student financial services in person, via email and Zendesk.• Retained 90% of partner schools and saw a 30% partnership growth YoY; oversaw B2B partnership recruitment model; Cultivated, on-boarded and managed… Show more Ensured seamless communication and enrollment experience for students from application through graduation serving as the primary contact for all 300+ students and 20+ partner schools yearly; liaised with internal departments including finance, IT, admission, enrollment, & student financial services in person, via email and Zendesk.• Retained 90% of partner schools and saw a 30% partnership growth YoY; oversaw B2B partnership recruitment model; Cultivated, on-boarded and managed partnerships with 20+ academic institutions.• Increased student satisfaction scores by 10% from year 1 to year 2 co-leading strategy and implementation of operations and programming with school districts, state officials, & internal stakeholders.• Managed full lifecycle of teacher state certification in alignment with NJ Dept of Education guidelines, delivering regular progress updates to senior staff, students, and K-12 employment partners and districts.• Maintained team credit cards, expense reports, vendor contracts and budgets for all conferences, retreats and events.• Delivered administrative support to the campus Dean and Senior Dean with calendaring, communication, event planning, meeting preparation, research, correspondence and special projects.• Lead all event planning operations for retreats, conferences, and classes. Show less

Newark, Nj

Managed logistics and operations for 40+ workshops and retreats ranging from 20 to 2,600+ attendees. Oversaw daily office operations and supply management.• Increased team efficiency by approximately 20% by building scalable processes, project plans and communication systems/templates that supported the cross-functional collaboration of 50+ stakeholders & regional leaders.• Reconciled credit card purchasing and vendor payments using Concur and Expensify and oversaw budget… Show more Managed logistics and operations for 40+ workshops and retreats ranging from 20 to 2,600+ attendees. Oversaw daily office operations and supply management.• Increased team efficiency by approximately 20% by building scalable processes, project plans and communication systems/templates that supported the cross-functional collaboration of 50+ stakeholders & regional leaders.• Reconciled credit card purchasing and vendor payments using Concur and Expensify and oversaw budget for events ranging from $1,000 to $500,000+. • Secured contracts by negotiation, planning and renewal lifecycle with more than 15 different vendors and accounts; oversaw timelines and budgets for payments, F&B, hospitality, entertainment and supplies. Show less

Newark, Nj

Developed, refined and delivered new and existing content frameworks and Professional Development sessions in conjunction with network STEM leaders & Chief Schools Officer for teachers at 50+ schools serving approximately 20,000 students.• Codified best practices and instructional techniques through extensive filming and review of more than50 top teachers and leaders from various regions.

Brooklyn, N.Y.

• Designed and reviewed 6th grade math lesson plans for 18 schools within the Uncommon Schools network.• Raised overall percent of proficient/advanced proficient students from 34.1% to 84.9% from IA#1 to IA#3 • Founded and coached the “Black Diamond Step Team,” enrichment group to their first network championship!

The Rose E. Scala School - P.S. 71

• Incorporated blended learning activities and lessons on a weekly basis to differentiate instruction• Rated Highly Effective each year as evidenced by student state test score growth & leadership observations• Commuted 2 hours each way for a 7AM start the first 3 months - glad I got that figured out :)

Greater New York City Area

• Collaborated with my cooperating teacher with lesson delivery and classroom management.• Provided one-on-one assistance to low-performing math students in 7th and 8th grade.• Attended weekly P.D. and teaching pedagogy workshops run by NYC Teaching Fellows.• Instructed 6th grade math summer school.

Bogotá, Colomba

• Facilitated ESL classes as a full time volunteer teacher for 2nd, 3rd, and 4th grade• Developed weekly ESL lesson plans and evaluations for 240 students • Guided students in the development of English writing, reading, speaking, and listening skills

Washington D.C. Metro Area

• Managed the floor dynamics of over 100 undergraduate residents• Mediated conflicts between residents and responded to incidents in the hall• Enhanced the living learning community experience through planned floor events

Washington D.C. Metro Area

• Organized and maintained accurate residency records, calendars, and appointment books • Assisted residents with problems or concerns regarding their housing situation• Managed all email correspondence between Resident Directors, student, and staff members

Bethesda, Md

• Collected and analyzed data on fortune 1000 tech companies implementing cloud technology• Devised the 2011 marketing plan & branding guidelines in conjunction with the Director of Marketing• Maintained communication tools such as Salesforce.com, Facebook, Twitter, Tumblr and LinkedIn

Arlington, Va

• Assisted in the development of district marketing plans for financial advisors• Collaborated in the planning and delivering of the “Lunch and Learn” program for federal employees• Researched federal employee benefits and applied the knowledge gained in client meetings

Sparta, New Jersey

• Completed 390+ hours of community service in one year, fulfilling my commitment of 300• Organized over 105 projects and planned a conference hosting 10 high schools and 150+ students • Established a tutoring program at a youth shelter and a “Pass It Along” chapter at my high school

Master Of Arts (M.A.), Secondary Education And Teaching

Master of Arts in Teaching Cumulative GPA: 4.00 – Dean’s List Honors New York State Teaching Licensure, Mathematics Grades 5-9

Bachelor Of Science - Bs, Business Administration And Management, Minor In Communication Studies

Activities and Societies: Delta Gamma, Alpha Phi Omega Bachelor of Science in Business Administration Minor in Communication Studies.