Tasheena Roper Email & Phone Number

Remote

Handle new enrollments by reviewing providers' data, verifying licenses, and checking for accuracy. Complete and process applications for enrollment. Listen to and understand providers’ needs, explain, and discuss options, and outline best-fit solutions. Manage and update provider records. Communicate program policies and enforce each. Reach out to providers to walk through issues and resolve them. Display strong telephone etiquette, effectively handling difficult calls. Answer inbound calls to provide information, answer questions, and find solutions regarding enrollment. Research provider issues to understand problems and develop successful resolutions. Work with fellow teammates and upper management to assist in problem resolution and special projects. Data entry. Working with applications such as Accurint, CMS, and DEX.

Remote

Handle new enrollments by reviewing providers' data, verifying licenses, and checking for accuracy. Complete and process applications for enrollment. Listen to and understand providers’ needs, explain, and discuss options, and outline best-fit solutions. Manage and update provider records. Communicate program policies and enforce each. Reach out to providers to walk through issues and resolve them. Display strong telephone etiquette, effectively handling difficult calls. Answer inbound calls to provide information, answer questions, and find solutions regarding enrollment. Research provider issues to understand problems and develop successful resolutions. Work with fellow teammates and upper management to assist in problem resolution.

Remote

Increases revenue by responding to incoming and/or initiating outgoing customer inquiries; using company resources, policies, and procedures to provide complete, accurate data. Ensures patient contact is handled with accuracy and operational effectiveness. Promotes products, thoroughly explaining product and/or services, benefits, and assisting with facilitating physician communication as necessary. Resolves customer concerns. Records customer information by obtaining, entering, and verifying required data. Provides customer follow-up as required. Contributes to departmental objectives through tracked contact and sales results.

Conway, Arkansas, United States

Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; preparing medical reports, patient histories, manuscripts, and correspondence; maintaining office files and patient records. Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc. Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel. Maintains patient confidence and protects operations by keeping information confidential. Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt. Keeps office equipment operating by following operating instructions, calling for repairs. Maintains quality results by following and enforcing standards. Serves and protects the health care community by adhering to professional standards. Updates job knowledge by participating in educational opportunities; reading professional publications.

Russellville, Arkansas

Handled 90+ calls daily. Assisted with customers with warranty registration and filing warranty claims. Worked with upper management to to ensure appropriate changes were made to improve customer satisfaction. Provided input to assist in selection and implementation of new procedures.

Russellville, Arkansas

Preformed health care related tasks under the direction of registered nurses and physiotherapists. Administered bedside and personal care, such as ambulation and personal hygiene assistance. Prepared and maintained records of client progress and services performed.

Russellville, Arkansas

Performed health care related tasks, such as monitoring vital signs and administering medication under the direction of registered nurses. Prepared and maintained records of client progress and services performed, reporting changes in client condition to supervising nurse.

Russellville, Arkansas

Inspected and examined printed products for print clarity, color accuracy, conformance to specifications, and external defects. Started and controlled printing machines.

Russellville, Arkansas

Performed health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses. Administered bedside and personal care, such as ambulation and personal hygiene assistance. Prepared and maintained records of client progress and services performed.

Fort Smith, Arkansas

Performed health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses. Administered bedside and personal care, such as ambulation and personal hygiene assistance. Prepared and maintained records of client progress and services performed.

Fort Smith, Arkansas

Answered patients' call signals. Turned and re-positioned bedridden patients, alone or with assistance, to prevent bedsores. Observed patients' conditions, measuring and recording food and liquid intake and output. Took vital signs and reported changes to the supervising staff. Provided patients with help walking, exercising, and moving in and out of bed.

Russellville And Atkins, Arkansas

Operated office equipment such as fax machines, copiers, and phone systems. Used computers to enter information into spreadsheets, word processing, database management, and other applications. Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.

Associate'S Degree, Business Administration

Certificate Of Proficiency, Early Childhood Development

Activities and Societies: National Technical Honor Society

General Studies

Cna Liscense

Education record