Taslima Akter Email and Phone Number

o Supervise and guide the team to ensure operational activities and service deliveryo Define Service delivery road map and action plan with committed timelineo Ensure team deliverable and reporting of team performance.o Assess potential risks and technical challenges and prepare appropriate mitigation plans.o Development & implementation of system administration policies, procedures & guidelines.o Participate in product evaluation and maintains of vendor contracts.o Plan, track and report on budget aligned with business requirement.o Supervise daily system monitoring, verifying the integrity and availability of all hardware, server resources, and reviewing system and application logso Supervise and Maintain physical and virtual server hardware and operating systems to ensure reliability of server applications.o Planning and deployment of security patching, bugfix and update rollup for all systems which greatly reduced administrator overhead for routine patching and security analysis duties.o Assist to deliver operational support of various areas as all server domain, mail, security protection, virtualization etc. o Follow on scoped regulatory/audit recommendation and ensure step up action.

o Supervise and guide the team to ensure operational activities and service deliveryo Define Service delivery road map and action plan with committed time lineo Ensure team deliverable and reporting of team performance.o Assess potential risks and technical challenges and prepare appropriate mitigation plans.o Development & implementation of system administration policies, procedures & guidelines.o Participate in product evaluation and maintains of vendor contractso Supervise daily system monitoring, verifying the integrity and availability of all hardware, server resources, and reviewing system and application logso Supervise and Maintain physical and virtual server hardware and operating systems to ensure reliability of server applications.o Planning and deployment of security patching, bugfix and update rollup for all systems which greatly reduced administrator overhead for routine patching and security analysis duties.o Assist to deliver operational support of various areas as all server domain, mail, security protection, virtualization etc. o Follow on scoped regulatory/audit recommendation and ensure step up action.

• Design and implementation of customer’s system infrastructure.• Systems Administration of vital information and disaster mitigation.• System Management software maintenance, up-gradation & Troubleshooting• Any forthcoming project related administration.• Microsoft Enterprise project and service administration.• Providing detail plan of action and guidance to perform the assigned tasks.• Regularly updating current status of the assigned works to team member.• Document management on system and service.• Implementation of MS Active Directory domain infrastructure for customer.• Implementation and configuration of MS Exchange solution for internal and external customer.• E- mail solution migration from IBM Lotus domino 8.5.2 to MS Exchange 2013• Installation, configuration and management of System center Configuration manager 2012 • Installation, configuration and management of System Center End point Protection 2012• Installation, configuration and management of System center Operation manager 2007 R2. • Implementation and management of Microsoft LYNC 2013 for communication & collaboration.• Installation and configuration of MS system center virtual machine manager.• Domain controller migration from windows 2003 to 2008.• Management of User accounts using Active Directory and provision with file server resource manager.• Management and administration of VMware system.• Design & deployment support for in-house developed software• Responsible for Hardware Configuration which include IBM & Dell System.

• Design and implementation of customer’s system infrastructure.• Systems Administration of vital information and disaster mitigation.• System Management software maintenance, up-gradation & Troubleshooting• Any forthcoming project related administration.• Microsoft Enterprise project and service administration.• Providing detail plan of action and guidance to perform the assigned tasks.• Regularly updating current status of the assigned works to team member.• Document management on system and service.• Implementation of MS Active Directory domain infrastructure for customer.• Implementation and configuration of MS Exchange solution for internal and external customer.• E- mail solution migration from IBM Lotus domino 8.5.2 to MS Exchange 2013• Installation, configuration and management of System center Configuration manager 2012 • Installation, configuration and management of System Center End point Protection 2012• Installation, configuration and management of System center Operation manager 2007 R2. • Implementation and management of Microsoft LYNC 2013 for communication & collaboration.• Installation and configuration of MS system center virtual machine manager.• Domain controller migration from windows 2003 to 2008.• Management of User accounts using Active Directory and provision with file server resource manager.• Management and administration of VMware system.• Design & deployment support for in-house developed software• Responsible for Hardware Configuration which include IBM & Dell System.

• Administration of Active Directory domain services.• Administration of file share storage service.• Administration of TEAM2 application.• Implementation and administration of System center Operation manager 2007 R2.• Administration of System Center Configuration Manager 2007 R2.• In-house application deployment based on business requirement.• Assist Day to Day activities• Assist to maintain filling of various documents• Provide necessary support in various project• Handle various queries regarding Domain resources• Check the Windows server’s health and new updates for both Servers and workstations.

• Administration of Active Directory domain services.• Administration of file share storage service.• Assist Day to Day operations• Project related document management.• Provide necessary support in various projectProject Details: • Biman Bangladesh Airlines Ltd.Implementation of Windows Server 2008 R2 Active DirectoryMicrosoft Exchange Server 2010System Center Configuration Manager 2007 R2Office Communication Server 2007 R2MS Forefront Client securityForefront Security for Exchange ServerForefront TMG 2010File Server with RMS• South East Bank LimitedImplementation of Windows Server 2008 R2 Active DirectoryMicrosoft Exchange Server 2010 with DAGFile Server with RMS• BRAC Bank Limited System Center Configuration Manager 2007 R2System Center Operation Manager 2007 R2 • ACI Logistics Ltd.Implementation of Windows Server 2008 Active DirectoryMicrosoft Exchange Server 2007Microsoft ISA Server 2006• Prime Bank Limited Implementation of Windows Server 2008 Active DirectoryMicrosoft Exchange Server 2007 with cluster solutionSystem Center Data Protection Manager 2007• United Commercial Bank Limited Implementation of Windows Server 2003 Active DirectoryMicrosoft Exchange Server 2007 System Center Data Protection Manager 2007

• Active directory administration• File server administration• Direct user support (internal & external)• Monitoring system (Nagios) administration.• Monitoring entire system and service• Assist regular operations.