Fueled by a passion for both IT and security, I'm pursuing a Master's in Information Technology with a specialization in Cyber Security. My program at La Trobe University has equipped me with a comprehensive understanding of cyber threats, risk management, and compliance. Hands-on experience in penetration testing allows me to identify vulnerabilities and develop proactive security strategies. Beyond academics, my professional background highlights my ability to translate technical knowledge into actionable plans. In my product management role at RC Tech, I led a team, analyzed competitor strategies, and prioritized tasks to achieve security objectives. This experience demonstrates my proficiency in data analysis, resource management, and making informed decisions based on security best practices.My strong foundation in IT, coupled with exceptional communication and collaboration skills honed through my Bachelor's degree in HR Management and Marketing, makes me a well-rounded professional. I'm adept at building rapport, conveying complex information clearly, and collaborating effectively with diverse teams. This unique blend of technical expertise, business acumen, and strong communication allows me to bridge the gap between IT and security. I'm eager to continuously learn and stay ahead of evolving threats, making me a valuable asset to any security-focused organization.
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It SupportEnergy LocalsMelbourne, Vic, Au -
Customer Service RepresentativeComputershare Australia Mar 2024 - PresentAustralia● Make outbound calls using scripted information to inform clients about financial shares and services.● Collect detailed client feedback during calls, document responses accurately, and address any questions or concerns. ● Accurately enter and update client information in the company's database.● Meet and exceed daily call and feedback collection targets. -
Product ManagerRc Tech Dec 2022 - Nov 2023RC Tech is a concern of RideCentric, a USA-based luxury ground transportation service provider that has been elevating travel experiences worldwide for over 24years+ ● Led a 6-member product team, ensuring collaborative and efficient operations.● Developed and communicated the product vision, aligning with the tech team for seamless system and website operations.● Researched and conducted a cost-benefit analysis for identified gaps, optimizing implementation strategies.● Analyzed customer feedback through surveys and testing, enhancing product features and usability.● Proactively reached out to potential clients through targeted calls, fostering engagement. ● Conducted feedback calls to strengthen existing relationships. -
Client Relationship ManagerArbree Limited Aug 2022 - Mar 2023Dhaka, Bangladesh● Attended meetings, ensuring clear communication with the development team and crafting comprehensive business proposals.● Nurtured strong client bonds, actively incorporating feedback into services to foster loyalty and satisfaction.● Meticulously handled payments, and invoices, and ensured timely follow-ups.● Boosted brand online presence by creating compelling content for LinkedIn, Facebook, and Instagram, maintaining a regular posting schedule. -
Teaching AssistantNorth South University Jul 2021 - Aug 2022Dhaka, Bangladesh● Ensured the smooth conduct of examinations by supervising and monitoring classes.● Managed the grading process for quizzes and midterms, meticulously reviewing and providing feedback on over 40 scripts.● Developed and organized instructional materials in response to faculty requests, contributing to an enriched learning experience for students.● Stepped in to lead classes when the faculty member was absent, maintaining a conducive learning environment and ensuring continuity in the educational process.
Tasnim Hossain Education Details
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Masters In Information Technology -
Marketing And Human Resource Management -
International Turkish Hope SchoolO-Levels, Science And Business ; A-Levels, Business -
Merryland International School
Frequently Asked Questions about Tasnim Hossain
What company does Tasnim Hossain work for?
Tasnim Hossain works for Energy Locals
What is Tasnim Hossain's role at the current company?
Tasnim Hossain's current role is IT Support.
What schools did Tasnim Hossain attend?
Tasnim Hossain attended La Trobe University, North South University, International Turkish Hope School, Merryland International School.
Who are Tasnim Hossain's colleagues?
Tasnim Hossain's colleagues are Shane Le Beau, Nick Aquilina, Madeline Walker, Ionie Treacy, Li-Chi Chen, Willben Putters, Leigh Marescaux.
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Tasnim Hossain
Resident Director At Melbourne Theatre Company | Storyteller For Stage And ScreenSouthbank, Vic
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