- ITSM: (Best Shore Infrastructure Technology Outsource- Incident Management) - Trained in GSD Framework – ITO- Infrastructure Technology Outsourcing (ITO).-(Incident Management)-(Change Management )-(Problem Management)-(DXC Kaizen Champion)Awards/Recognitions @Hewlett Packard Enterprise:Awarded the Best Technical Solutions Engineer in operations the last quarter of 2012 and second quarter of 2013.Awarded for Top Contributor for the team for the second quarter of 2013.Awarded the Certificates for Exceptional Customer Service in August 2012 and March 2013.Rated EE (Exceeded Expectation) for the year 2013 and 2014 (Mid-year performance ratings).Received the award in the month of July 2014 for the Topper in resolving tickets within GSD.Awarded for the best employee of 2014 for flexibility and consistency in delighting the customers.Awarded for driving results across MWS GDC. Service award received for completion of Five years with Hewlett-Packard.Certificate awarded for Extended support for Alcatel-lucent client.Awarded twice as highest contributor in supporting team to achieve NPS scores for Pegasystems Clients (2017-18) .Awarded for efforts in Employee Engagement initiatives for (FY17 - FY19).Received Quarter 3 Champ Award for absorbing more tasks with minimal impact for (2020-2021)