Tauseef Ahmed

Tauseef Ahmed Email and Phone Number

Senior Network Automation Engineer | Ex-Cisco TAC | CCNA @ Medallia
san francisco, california, united states
Tauseef Ahmed's Location
Delhi, India, India
About Tauseef Ahmed

Having more than 5 years of professional experience in Network domain. CCNA certified Network engineer with a deep understanding of various routing and switching protocols, network security and network automation using Python, Terraform and Ansible. Also well-versed in customer handling.In addition to my technical proficiency, I have strong interpersonal and communication skills that enable me to effectively interact with customers and understand their needs. I excel at building and maintaining positive relationships with clients, ensuring their satisfaction and success.In routing, I possess expertise in protocols like HSRP, GLBP, VRF, static routing, EIGRP, OSPF, BGP and route Redistribution techniques.I also possess working knowledge of MPLS, MPBGP, and L3VPN. Furthermore, I have experience with Terraform, SQL, and Python.In Network Security, my proficiency includes ACL (Access Control Lists), NAT, SSH, Telnet, port security, GRE tunnels, IPSec VPN, DMVPN, SSL VPN and IDS/IPS systems, Firewalls including Cisco ASA & Palo Alto.When it comes to switching, I have a strong command over essential concepts such as ARP, STP, VLAN, inter-VLAN routing, SVI, EtherChannel, VTP, DTP, QoS (Quality of Service), stacking and SPAN.Other areas of proficiency include IP addressing, DNS, DHCP, DHCP snooping, ARP inspection, and Linux. With a solid understanding of the OSI and TCP/IP models, I have a holistic comprehension of network communication protocols and architectures.I have worked extensively with Cisco routers and switches, including models such as 2500, 2600, 2900, 3600, 3700, ASR series, ISR series, Catalyst switches (2960, 3560, 3850, 4500 series, 6500 and 6800 series, 9K), Cisco ASA firewall & Palo Alto firewall.Extensive experience with packet capturing tools like WireShark and network monitoring tools like Nagios.With my comprehensive skill set and expertise, I am confident in my ability to contribute to the success of any organization by designing, implementing, and maintaining robust and secure network infrastructures

Tauseef Ahmed's Current Company Details
Medallia

Medallia

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Senior Network Automation Engineer | Ex-Cisco TAC | CCNA
san francisco, california, united states
Website:
medallia.com
Employees:
1834
Tauseef Ahmed Work Experience Details
  • Medallia
    Senior System Engineer
    Medallia Oct 2023 - Present
    Troubleshoot network layer issues within a routed, containerized Kubernetes environment, ensuring optimal performance.Managed and supported global network connectivity, addressing performance issues to maintain seamless worldwide operations.Advanced network monitoring and reporting solutions using Grafana, improving visibility and operational insights.Automated network configuration changes and integrated new technologies using Python increasing efficiency and reducing manual errors.Utilized GitHub for version control in collaborative projects, ensuring code integrity and facilitating team cooperation.Utilized Jenkins for continuous integration and deployment pipelines, automating network configurations and application deployments to enhance operational efficiency and reduce deployment times.
  • Algosec
    Escalation Engineer
    Algosec Apr 2023 - Oct 2023
    Gurugram, Haryana, India
  • Algosec
    Technical Support Engineer
    Algosec Nov 2021 - Apr 2023
    Gurugram, Haryana, India
    * Worked as a Technical support engineer in AlgoSec.* Providing technical support to customers using AlgoSec solutions, troubleshooting complex technical issues and identifying effective solutions.* Utilizing knowledge of network security and routing protocols to diagnose and resolve customer issues related to AlgoSec products.* Utilizing SQL and database management skills to diagnose and resolve issues with AlgoSec's products and ensure product functionality.* Developing and maintaining technical documentation, such as KB articles and user manuals, to improve customer self-service capabilities.* Analyzing packet captures using industry-standard tools such as Wireshark to identify network behavior issues.* Participating in on-call rotation, providing 24x7 technical support for critical customer issues.* Participating in customer training sessions to improve customer success with AlgoSec solutions.* Collaborating with cross-functional teams, including development and QA, to identify and resolve product defects and improve overall product quality.
  • Capgemini Engineering
    Associate Network Engineer
    Capgemini Engineering May 2020 - Nov 2021
    Gurgaon, India
    • Worked in Cisco TAC in Routing & Switching · Provided support all over the globe for Routing and Switching keywords (QOS, ARP, DHCP,STP, VTP, SVI, Private VLAN, Q-Q Tunnel, Switch Security, EVC and OTV).· Real time troubleshooting of complex and sensitive network related issues ranging from packetdrop to complete network connectivity loss.· Restoring Network down scenarios, Network Migrations and providing Root cause analysis(RCA).· Assisted Customer with Hardware troubleshooting of the device Catalyst Switch (6K’s, 4K’s,3K’s, and 2K’s).· Worked on IOS upgrades of all the Catalyst/Nexus Switch (7Ks, 5K’s, 6K’s, 4K’s, 3K’s, and 2K’s).· Configuring and troubleshooting VSS on other connectivity-related issues on Modular CatalystChassis like 4K’s and 6K’s.· Provided Training and Knowledge transfer to new joiners.· Checking Vulnerabilities on the version running on the Catalyst devices and providingresolutions.· Handled escalations, case reviews and team meetings.•Collaborated with other teams such as Security Operations, AAA, Wireless, Backbone team forassisting in the case for additional help.· Handled troubleshooting of Routing Keywords- OSPF, EIGRP, Access-list, PBR, & BGP for global Cisco customers.
  • Li & Fung Limited
    Information Technology Analyst
    Li & Fung Limited Dec 2018 - Apr 2020
    Gurgaon, India
    • Installation, Basic configuration and troubleshooting of Switches (Catalyst 2960X)• Basic troubleshooting of Routers• Resolve basic type of incidents related to Routing and Switching• Installation of Active Directory, DHCP Configuration, DNS on Windows Server 2008 R2• Log ticket and coordinate with vendor timely to maintain SLA• Providing Access Right, password reset and handle similar request on AD.• Provide On-call and remote-control resolution for basic application queries (Outlook, Word, Sharepoint & other internal applications)
  • Team Computers
    Network Operations Center
    Team Computers Apr 2018 - Dec 2018
    New Delhi Area, India
    Worked in a NOC environment & provided First Level Troubleshooting

Tauseef Ahmed Skills

Firewalls Information Technology Open Shortest Path First Domain Name System Vlan Enterprise Network Security Linux Quality Of Service Multiprotocol Label Switching Network Troubleshooting Root Cause Analysis Ip Networking Dhcp Subnetting Networking Local Area Network Transmission Control Protocol Ipsec Communication Internet Protocol Suite Terraform Tcp Wireshark Osi Model Product Support Operations Eigrp Packet Capture Postgresql Lan Switching Network Security Border Gateway Protocol Network Engineering Arp Customer Support Technical Support Hot Standby Router Protocol Internet Protocol Ip Routing Switching Cisco Asa Cisco Routers Routing Protocols Network Support Lan Wan Routers User Datagram Protocol Virtual Private Network Ip Addressing Routing

Tauseef Ahmed Education Details

  • Kiit College Of Engineering
    Kiit College Of Engineering
    Electrical, Electronics And Communications Engineering

Frequently Asked Questions about Tauseef Ahmed

What company does Tauseef Ahmed work for?

Tauseef Ahmed works for Medallia

What is Tauseef Ahmed's role at the current company?

Tauseef Ahmed's current role is Senior Network Automation Engineer | Ex-Cisco TAC | CCNA.

What schools did Tauseef Ahmed attend?

Tauseef Ahmed attended Kiit College Of Engineering.

What skills is Tauseef Ahmed known for?

Tauseef Ahmed has skills like Firewalls, Information Technology, Open Shortest Path First, Domain Name System, Vlan, Enterprise Network Security, Linux, Quality Of Service, Multiprotocol Label Switching, Network Troubleshooting, Root Cause Analysis, Ip Networking.

Who are Tauseef Ahmed's colleagues?

Tauseef Ahmed's colleagues are Tim Duranleau, Rosario De Leon, Megan Byham, Michael Trevisan, Caroline Chapin, Amedeo Prh, Dodi Irawan.

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