Matheus Tavares

Matheus Tavares Email and Phone Number

Onboarding Specialist @ Mindbody
State of São Paulo, Brazil
Matheus Tavares's Location
São Paulo, Brazil, Brazil
About Matheus Tavares

I’m a data analyst with experience in Power BI, SQL, Python, and Excel. Throughout my career, data has always been my main focus in decision-making. By using data analysis to explore opportunities, I’ve achieved significant results, such as:Improvement in vehicle maintenance KPIs by 60%;Reduction of logistics operation costs by 20%;Constant increase in sales for an e-commerce;Automation of data collection processes and dashboard updates.One of the things I enjoy most is interacting with interdisciplinary teams and simplifying complex information, always striving to contribute to the strategic goals of the company.I’m currently studying Data Science and love exploring data manipulation, extraction, dashboards, and reports that help make more informed decisions. My focus is on transforming data into insights that truly make a difference in operations and customer satisfaction.

Matheus Tavares's Current Company Details
Mindbody

Mindbody

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Onboarding Specialist
State of São Paulo, Brazil
Website:
mindbodyonline.com
Employees:
1540
Matheus Tavares Work Experience Details
  • Mindbody
    Onboarding Specialist
    Mindbody
    State Of São Paulo, Brazil
    View
  • Cloudbeds
    Customer Support Coach
    Cloudbeds Aug 2023 - Sep 2024
    Data extraction and creation of detailed reports summarizing account performance in the hospitality sector;Analysis of technical account data to identify opportunities for improvement and business growth;Bilingual support(PT/EN) for clients from various parts of the world via email, phone, and video conferencing, aiming to optimize performance and return on investment by analyzing data to meet their specific needs.Collaboration with multidisciplinary teams (Billing, Onboarding, Sales, Technology, Product) to ensure the best customer experience and align solutions with their needs.
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  • Beonli
    Logistics/E-Commerce Coordinator
    Beonli Oct 2019 - Apr 2022
    Campinas, São Paulo, Brasil
    Structured a comprehensive business plan, encompassing the definition of strategic and financial objectives, product portfolio, sales channels, organizational policies, and performance indicators across all areas of the organization;Effectively coordinated action plans to facilitate integration between multidisciplinary teams, driving synergistic results and organizational success while ensuring an integrated business vision;Collected and analyzed daily data from various sources on sales, logistics performance, returns, and inventory turnover to identify patterns, trends, and areas for improvement;Implemented and presented key performance indicators using the Power BI data visualization tool;Analyzed and managed contracts to ensure compliance with organizational guidelines in dealings with suppliers
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  • Kva Transportes
    Logistics Assistant
    Kva Transportes May 2016 - Apr 2019
    Campinas E Região, Brasil
    Responsible for hiring third-party vehicles for deliveries based on analysis of the organization's freight demand;Conducted a thorough analysis of logistics costs to identify opportunities for expense reduction, achieving a 20% reduction in logistics costs;Provided customer service by ensuring accurate information on pickups and deliveries, resolving issues promptly with a focus on customer satisfaction and excellence in the overall experience.
  • Grupo Mirassol
    Traffic Analyst
    Grupo Mirassol Feb 2014 - May 2015
    Campinas
    Responsible for vehicle maintenance KPIs at the Campinas Unit;Developed a project to optimize the maintenance budget for the company's fleet, achieving a 60% improvement in key vehicle maintenance indicators.
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Matheus Tavares Skills

Microsoft Office Atendimento Ao Cliente Microsoft Excel

Matheus Tavares Education Details

Frequently Asked Questions about Matheus Tavares

What company does Matheus Tavares work for?

Matheus Tavares works for Mindbody

What is Matheus Tavares's role at the current company?

Matheus Tavares's current role is Onboarding Specialist.

What schools did Matheus Tavares attend?

Matheus Tavares attended Fundação Getulio Vargas, Pontifícia Universidade Católica De Campinas, Estácio.

What skills is Matheus Tavares known for?

Matheus Tavares has skills like Microsoft Office, Atendimento Ao Cliente, Microsoft Excel.

Who are Matheus Tavares's colleagues?

Matheus Tavares's colleagues are Aalaizah Risby.

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