Tavon Johnson Email and Phone Number
Tavon Johnson work email
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Tavon Johnson personal email
Self motivated and Self driven looking leverage 15 years of people management skills.
Amplifon
View- Website:
- amplifon.com
- Employees:
- 6200
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Director Of Operations And Retail StrategyAmplifon Dec 2022 - Present
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Operations ManagerMedspeed Oct 2019 - Dec 2022Houston, Texas, United States -
Operations ManagerServicemaster May 2016 - Dec 2022North Houston, Texas● Responsible for P&L for a branch that generates $2,000,000 annually● Manage scheduling for 26 technicians and 7 outside sales professional using “Streets and Trips” software● Run and analyze reporting to ensure effectiveness and profitability● Prepare each Technician's Monthly Review including their new Monthly Goal ● Responsible for insuring OSHA standards and company safety policies are complied with at all times via unscheduled field evaluations● Responsible for interviewing, screening and hiring for any potential service technician -
Operations ManagerDish Network Aug 2013 - May 2016Alvin, Texas• Managed Development for 6 supervisors and 150 customer service representatives• Partnered with site director to create game plans for metric/KPI improvement • Presented local organizations quarterly results to Vice Presidents during quarterly business reviews• Review and balance site monthly budget which included operating costs and employee incentives• Developed supervisors into managers - Provided challenging and stretching tasks and assignments; held frequent development discussions; was aware of each person's career goals; constructed compelling development plans and executed them; created strong morale and spirit within the management group• Monitored supervisor to agent feedback to ensure effectiveness• Held weekly performance one on one with all supervisors• Create and deliver quarterly performance appraisals for supervisors• Organized monthly recognition for top performers -
Training ManagerDish Network Dec 2012 - Aug 2013Alvin, Texas• Developed trainers - Provided challenging and stretching tasks and assignments; held frequent development discussions; was aware of each person's career goals; constructed compelling development plans and executed them; • Partnered with internal customer (operations) to coordinate a course of action to improved call center metric performance output from supervisors and trainers• Interviewed and hired prescreened internal and external applicants who applied to be a trainer, supervisor or team lead • Coordinated with corporate command center to schedule 32 operations teams which is 500 staff members for weekly training updates that were delivered in a classroom environment • Presented local training organizations quarterly results to Vice Presidents during quarterly business reviews• Managed allotted training budget to ensure that all trainings fell within set parameters• Managed development for 8 trainers 2 supervisors and 24 team leads• Monitored and deliver feedback to trainers through weekly facilitation observations
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Regional Leadership Development SpeacialistDish Network Oct 2011 - Dec 2012Alvin, TexasProvided training support for 2,000 employees with 90% travel• Traveled to 4 call center sites a month too onboard or develop new supervisors, trainers and operations managers• Traveled to owned and operated as well as international outsource sites to certify trainers and coaches to lead or train agents in retention, broadband, advanced technical support or third party accounts • Facilitated presentation skill training for new trainers and training managers, to certify them to teach or evaluate one-on-one, small and large group trainings • Reported budget for and scheduled weekly and career path training for 11 owned and operated customer service centers• Trained leadership and employee retention techniques to all leadership within 1 year using Stephen Covey’s the speed of trust organizational development techniques
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TrainerDish Network Jul 2009 - Oct 2011Alvin, Texas• Effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports and upper management• Gathered first-hand customer information and used it for improvements in products and services• Established and maintained effective relationships with internal customers and gained their trust and respect. • Instructed curriculum to on board new hire employees
Tavon Johnson Skills
Tavon Johnson Education Details
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Morgan State UniversityComputer And Electronic Engineering -
Community College Of Baltimore CountyEducation
Frequently Asked Questions about Tavon Johnson
What company does Tavon Johnson work for?
Tavon Johnson works for Amplifon
What is Tavon Johnson's role at the current company?
Tavon Johnson's current role is Leader of People, Always Learning.
What is Tavon Johnson's email address?
Tavon Johnson's email address is tj****@****eed.com
What schools did Tavon Johnson attend?
Tavon Johnson attended Morgan State University, Community College Of Baltimore County.
What skills is Tavon Johnson known for?
Tavon Johnson has skills like Customer Service, Management, Team Building, Leadership, Microsoft Office, Sales, Coaching, Strategic Planning, Public Speaking, Microsoft Excel, People Management, People Skills.
Who are Tavon Johnson's colleagues?
Tavon Johnson's colleagues are Tomás Ribes Aguilar, Lorita D’eri, Anna Johnson, Rajeev Trikha, Patrick Müller, Larissa Segateli, Andrea Celsa.
Not the Tavon Johnson you were looking for?
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Tavon Johnson
Pittsburgh, Pa4yahoo.com, wvu.edu, emerson.com, emerson.com -
Ta'Von Johnson
Program Manager / Aerospace Engineer At The Federal Aviation AdministrationSilver Spring, Md2faasafety.gov, faa.gov -
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