• Responsible for processing and tracking 640+ physician operative reports monthly and submitting them to the billing department in a timely manner.• Prepares and tracks quarterly peer reviews for 30+ providers to ensure quality patient care.• Prioritizes tasks while staying focused on several administrative and clerical projects while diligently following up on outstanding items.• Cross-trained in reception and surgery scheduling to provide support to those departments as needed.• Facilitates authorized purchases and maintains supplies.• Assists managers and CEO with various projects and tasks.• Assists in training, cross-training, and onboarding staff.

Responsible for registering patients and verifying identity, demographics, financial, and insurance information. Answering, screening, and directing incoming calls using a multi-line phone system. Efficiently processes and records patient payments. Greets and communicate with patients, visitors, and vendors in a friendly and professional manner.

- Collaborated with managers and fellow sales associates to provide a positive customer experience in a fast-paced, detail-oriented environment.- Performed daily department tasks including stocking, creating merchandising displays, inventory control, pricing markdowns, and processing point of sale transactions. - Developed extensive product knowledge in order to make product recommendations and answer customer inquiries.

- Provided excellent customer service while also completing daily restaurant upkeep tasks and coordinating with back-of-house staff.- Memorized over 30 menu items as well as daily specials and rotating beer options in order to give customized recommendations to guests.- Facilitated extensive catering orders for 100+ people.- Reconciled cash drawer at the start and end of each shift, accounting for errors and reconciling discrepancies.