Taylor Book Email & Phone Number

Remote

Monroe, Louisiana Area

· Analyze and report discrepancies within variance reports for accurate billing· Directly worked alongside IT for the development of new CABS billing system for Billing and Collections· Solely responsible for researching multiple routes in NECA to ensure accurate billing · Trained cross-functional team of 8, ranging from entry-level analyst to manager level on billing system protocols· Led team meetings with management for various data processes· Added over 150 ACICs to specific billing companies to increase usage revenue · Responsible for annual rate changes for CABS billing· Produced numerous Methods and Procedures for various billing tasks, utilized by the entire CABS department

Monroe, Louisiana Area

· Created over 4,000 Promotional Codes for various companies · Managed 5 government contracts independently · Worked with management to correct issues with contracts ranging from incorrect logging to billing issues· Researched, analyzed, and corrected promotional code errors for numerous contracts· Collectively recognized by Director, Karen Lively, for record produced contracts in 2017· Proficient in services such as Domestic Voice, Local Access, IQ Networking, International Voice, SD-WAN, and Hosted VoIP· Collaboratively recognized by the conversion team on escalation turnover· Trained team members on processes

West Monroe, Louisiana, United States

· Developing accurate imaging films in busy outpatient and hospital environments· Able to perform gastrointestinal, myelography and venography examinations· Maintained a working knowledge of radiation protection and image receptors in accordance with safety guidelines· Entered patients' medical history, conditions, and contact information into a digital database daily· Verbally explained procedures and radiology terms to patients to ensure complete comprehension and comfort· Working knowledge of several imaging services, including x-rays, mammography, EKG and MRIs

Managed money, shipments, and served as a customer service representative.

Served as a customer representative,managed daily shipments, and performed daily duties such as handling money, restocked shelves, and cleaning.