Taylor Carter, M.S. Email & Phone Number

Virginia Beach, Virginia, United States

• Analyze needs, design, and develop blended learning solutions that include self-directed learning and, instructor-led learning (face-to-face and virtual) using instructional design methodology (ADDIE
• Manage projects, customer relationships, and resources
• Develop e-learning courses. Experience with SCORM-compliant authoring tools such as Captivate, Storyline, etc.Develop fully scripted classroom training materials including facilitator and participant guides
• Assess & evaluate the effectiveness of training and implement recommendations for improvements
• Perform other duties as assigned

Savannah, Georgia, United States

• Proficient in using software like Microsoft 360 and Adobe Creative Cloud to create and adapt course materials and multimedia assets.
• Design and script interactive eLearning projects, incorporating tests, narration, sound effects, and graphics/animations.
• Create graphic formats for web, video, and print, effectively visualizing technical concepts.
• Develop storyboards for engaging learning experiences, using conceptual concepts.
• Design and animate videos in line with subject matter and audience preferences.
• Contribute to video production, edit footage, and create professional HD video materials.

Atlanta, Georgia, United States

• Collaborated with diverse teams to address training needs effectively.
• Analyzed reports for improvement opportunities.
• Partnered with stakeholders to implement training materials.
• Tracked training impact on finances and business outcomes, skilled in strategic program development.
• Retail experience in learning and operations roles.
• Provided leadership and influence in a fast-paced, frontline-focused environment.

• Resolves routine, general questions and problems submitted by customers, physician offices, patients and third party vendors via different sources with limited variety following established guidelines and standard SOPs.
• Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties. Documents contact interactions, records details, complaints.
• Coordinates with other functional areas as necessary. Refers unresolved escalated issues as designated by the departments for further investigation.
• Contacts customers, physician's office, patient or third party vendor to respond to inquiries or to notify them of investigation results and planned adjustments.
• Handles inquiries for one or more lines of business.

Atlanta, Georgia, United States

• Aid in creating and managing training materials, including presentations and e-learning content.
• Collaborate with experts to organize training content on packaging and industry standards.
• Assist in planning and executing training programs for employees and clients.
• Help identify skill gaps through training needs assessments.
• Contribute to onboarding programs for new hires.
• Evaluate training effectiveness through surveys and metrics.

Augusta, Georgia, United States

• Design, develop, and implement effective learning programs that align with organizational goals.
• Create and adapt training materials and curricula to address specific skill and knowledge requirements.
• Continuously improve the quality of learning experiences to engage and develop talent effectively.
• Develop and administer assessments to measure the impact of training programs and adjust strategies as needed.
• Tailor learning solutions to meet the unique needs of employees and teams.
• Collaborate with managers, employees, and HR to identify talent development needs and solutions.

Statesboro, GA

Atlanta, Georgia

Executed graphic design work, completing 3-5 original designs per week.Takes a project from conception through execution, ensuring all stakeholders are satisfied with the overall aesthetic. Creates promotional and marketing material.

Atlanta, Georgia

Collaborated with senior designers to design, create, and produce advertising and promotional material, such as print ads, digital ads, and flyers.Created original visual displays and artwork for magazine spreads.Produced weekly spreads, delivering all graphic design work.

Master Of Science - Ms, Instructional Design And Technology

Bachelor Of Fine Arts - Bfa, Graphic Design

Activities and Societies: Delta Sigma Theta Sorority, Inc. Planning and Programming Chair, Habitat for Humanity Vice President, National.