Taylor Greene Email and Phone Number

- Identify and implement process improvement initiatives to optimize delivery station operations and increase productivity- Develop and implement strategies to improve employee engagement and retention in delivery station operations- Analyze customer feedback and develop strategies to improve customer satisfaction in delivery station operations- Create and implement a training program for new managers to ensure they are equipped with the necessary skills and knowledge to successfully lead their teams.- Collaborate with cross-functional teams to develop and implement innovative solutions for streamlining delivery station operations and improving customer experience- Analyze KPIs and Deep-Dive data points and provided metrics inputs to various reporting decks; communicated key performance indicators in support of network objectives- Lead a team of 10 Salaried leaders and 40 hourly employees in delivery station operations to ensure smooth and efficient operations- Developed new managers and facilitated ongoing performance assessment of current managers to provide appropriate recommendation- Managed new and existing programs, successfully delivering difficult projects and goals across multiple stations on a regional level- Worked directly with and built strategic relationships with external providers and partner teams to craft and deliver scalable solutions on a Regional Level

- Coordinated truck routes scheduling, and handled administrative and maintenance activities related to customer service and deliveries- Identified and addressed customer and staff concerns, such as staffing shortages, tactical matters, complaints, and other needs from staff- Carried out all aspects of daily administrative tasks, while serving as representative of field employees to the principal and customers