Operations Manager
CurrentDeveloped scheduling for 10+ employees among 300 residential and commercial assignments per week Coordinated with customers by phone, email and in person to determine needs and timingManaged Accounts receivable, tracking cash and checks and deposited at bank on weekly basisEnsure all customer payments and information is entered accurately in Fish CRM systemCheck-in/check-out all cleaning work to confirm all assignments have been completedRespond to customer inquiries and solve customer issuesCommercial cold calling and warm lead follow up for residential and commercial salesCreated customer invoices for all sales jobsTrained new employees in proper practices and safe operations of equipmentHelped on job sites as demand needed