Taylor Brooks Email & Phone Number

Greenville, Tx, Us

Greenville, Tx, Us

Played an integral part by managing communications, scheduling internal meetings, ensuring the company hit our deadlines, and assisted as needed with the deployment of an ERP System, Oracle NetSuite, within 4 months. Assisted with planning, configuration, and implementing AirCall, a VOIP System for two companiesAssisted with the planning and implementation of HubSpot, a CRM within 4 weeks Worked with several middleware connectors like FarApp and Celigo Managed Communications and ensured our team was on track with the Project to Map, Integrate, and Deploy the middleware, Celigo between our eCommerce platform, BigCommerce, and our ERP System, Oracle NetSuite. Partnered with a Contractor to manage communications during a Google to Microsoft MigrationPlanned the execution with our Lead Developer and Finance team to switch our payment gateways from Auth.net to Braintree (PayPal) Project Management tools that I have used have been Asana, ClickUp, and SmartSheet Planned and Managed communications for a Project that was to establish a FlagShip Retail storefront attached to the company Distribution Center, utilizing our ERP System, Oracle NetSuite Developed a Project Charter, developed the project plan, and managed communication for an Implementation Project for Aurora Solar for our Design Team Worked closely with a team of 4 to manage our departments' internal ticketing system to troubleshoot any break fixes, and escalate as needed. Worked closely with department heads and management to gather their business needs for their proposed projects. Ensuring that the proper stakeholders are involved with ongoing projects by maintaining communication with them Worked with our Demand Planner and an outside contractor to ensure the company’s MRP/Demand Planning launch ran smoothly Initiated the project management style of Agile, by running two-week sprints with a team of four, two Solution Architects and two Developers.

●Responsible for generating new contract opportunities for the National Sales Team within CSU by identifying, contacting, and qualifying potential customers●Responsible for creating and managing 150 – 200 leads within a 5 week sales cycle in Pipedrive●Responsible for doing research on my given 150 – 200 leads, my research including knowing how many job posting the facility had, what the market job data was, and a point of contact for the facility●Maintained a weekly goal of making 300 points of contact through calling, email, and LinkedIn as well as getting a minimum of 3 meetings scheduled per week ●Attended and completed monthly sales training through Sales Gravy University

Texarkana, Texas, United States

● Assist customers with the purchase of AT&T products, services, accessories, and bill payments● Aid in daily management of the store’s inventory● Support store opening and closing duties● Maintain monthly goals by achieving over 100% attainment● Utilize customer knowledge and understanding to best meet customer needs while offeringappropriate solutions● Act in accordance with the company’s 13 step customer interaction action plan● Stay abreast of changing product and promotional information● Management of large dollar transactions ranging between $100 - $2,000 per customer exchange● Daily communication with supervisors to discuss sales interactions and additional assistancewhen needed

Commerce, Tx

● Managed approximately 128 units on 14 acres of land● Supervised the work of, in addition to assigning maintenance requests to two maintenancepersonnel● Oversaw the preparation of recently vacated units for future residents● Utilized management program “Rent Manager” to review payments, resident requests/concerns,and all resident profiles● Addressed several issues with the property’s curb appeal by collaborating with the corporateoffice● Appropriately and efficiently communicated pertinent property information to current residents● Stayed abreast of and acted in accordance to all current residential laws● Assisted in the de-escalation of issues involving residents by providing appropriate solutions orcollaborating with the corporate office● Provided excellent customer service in a multitude of situations on a daily basis● Regularly managed large dollar amounts in rent payment on the first of each month● Communicated with contractors on projects started by the corporate office

Commerce, Texas

● Provided excellent customer service by greeting customers as they walked in to pay their rent ordiscuss additional property matters● Assisted in general office tasks such as copying and organizing files, shredding paperwork, andanswering phone calls● Effectively computed, classified, and recorded numerical data to maintain up to date financialrecords● Contacted customers to discuss late payments, lease agreements, and maintenance check-ups● Maintained daily budget reports for multiple check cashing stores and communicated anypossible discrepancies with store management● Examined weekly bank statements for multiple check cashing stores to confirm payments tothird party companies were made correctly● Generated monthly wholesale reports regarding tax exempt customers to be sent to the TexasComptrollers● Routinely collected and input data for monthly Sales Tax Reports● Routinely collected and input data from our tobacco distributors into an Excel spreadsheet to besent to the company owners to review● Generated a spreadsheet regarding monthly reconciliation of data provided by our distributors tofurther review and discuss discrepancies with the distributors’ reps

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration - Bba, Marketing

Biochemistry

Activities and Societies: Freshman Leadership Acadamy