• Promoted to Sr. Manager in Oct. 2023• Promoted to Manager in Apr. 2022• Promoted to Sr. Analyst in Apr. 2021•  Collaborate with senior leadership to create product plan, maintain product backlog, and prioritize feature development for best-in-class business intelligence platform using Amazon Web Services, Snowflake, Tableau Cloud, and custom AmCharts• Work with data engineers to create Windows Active Directory-based row-level-security (RLS) policy for use in all dashboard and database products• Develop automated, daily testing for data warehouse to proactively identify missing or incorrect data and prevent downstream impacts• Analyze product attribution data to identify gaps and inconsistencies for resolution by business owners• Engage stakeholders across the company to create metrics for use in client-facing reporting for vending, unattended retail, and office snack programs• Partner with technical leaders and SMEs to perform discovery around core business systems and provide requirements to developers including dashboard wire frames, database ERD diagrams, and SQL queries• Coordinate initiatives with system product owners and multiple reporting teams to eliminate work silos and reduce redundancies• Conduct regular product review sessions with steering committee to gather requirements and test features• Host monthly meeting to update executives on project status, new client launches, and upcoming product development• Support business leaders with ad-hoc client analyses

• Worked with VP of Hospitality to manage client expectations, communicate results, and set strategy via monthly finance, quarterly governance, and annual planning meetings• Managed Mobile Point-of-Sale initiative from conception through deployment to achieve first mobile-forward Sports & Entertainment venue experience during 2020-21 Season including using analytics to make strategic adjustments and measure outcomes• Worked with operations teams to standardize naming conventions and improve master data quality for location, product, and event data• Developed, coordinated, & measured execution of F&B cash-free game plan for 2019-2020 Season including self-serve kiosks & app-based ordering for 5 concessions locations• Collaborated with F&B operations team to identify inefficiencies, design solutions, and measure outcomes• Led several analysts in efforts to consolidate mobile and cash-free best practices into organizational playbooks to scale efforts within the company• Utilized SQL, Tableau, & various other platforms to facilitate a host of business intelligence functions for operations team contributing to Levy 2019 Centers for Excellence Award• Leveraged MS SQL Server Management Studio to build, audit, and maintain F&B databases for multiple venues using data exports from several point-of-sale systems• Built-out F&B Net Promoter Score analysis framework using combination of R, Qualtrics, and Tableau reports to drive +4.5 score improvement• Engaged operations team on season planning initiatives yielding a +4.9% YOY Per Cap revenue increase including +7.8% Alc Bev category growth during 2018-2019 season

• Generated pricing structure for a SaaS startup by developing a value proposition, examining market comps, and applying a statistical model• Recommended marketing strategies to a French immersion school based on general environment and business factor conditions• Resolved a strategic planning dilemma for a technology company by forecasting future market conditions and demand• Tackled pricing, marketing, and multi-faceted strategy problems using conjoint analysis, financial forecasting, sensitivity analysis, and market estimation• Engaged in 360-degree evaluation to improve teamwork, leadership skills, and communication skills

• Entered 50-100 work reports into SAP to generate weekly billing documents• Created reports and audited 100+ AR/AP documents per week utilizing advanced Excel functions • Tested and implemented paperless reporting system resulting in faster, more accurate accounting process