Develop and maintain operations with eyewear suppliers to ensure product placement and on time availability for customers.Manage comprehensive record keeping for office operations by monitoring various transactions including customer payments for services rendered on site, orders placed with manufacturers, and credits received from manufacturers for product returns.Consistently monitor competition’s retail to develop new and innovative sales strategies specifically unique to store demographics.

Leads onboarding and training sessions for all new hires, focusing on system management, product knowledge, sales techniques, and office policies and procedures. Curated and implemented new training manual for new-hires and transition of employees that allow for an efficient and successful new-hire transition within the workplace.

Developed a consistent posting schedule for the office’s social media platforms, resulting in consistent customer interaction and engagement.Increased overall social media integration by 25% (2021-2022) through product placement and promotion on social media platforms (Instagram, Facebook, TikTok).

Registered and scheduled patients for visual examinations on-site and medical procedures with ophthalmologists and neuro-specialists within the area.Successfully sold eyewear supplies to a diverse customer base, providing expert knowledge and upselling the products.

Marketed Anheuser-Busch products at on-premise locations utilizing customer service and interpersonal skills to promote product awareness and sales within establishment.Successfully drove brand awareness across on & off premise channels through development and assembling of marketing platforms with strategic placement across the Tallahassee/Midway region. Increased university interaction with Anheuser-Busch brands through collaboration of company distribution team and local universities athletics departments.

Led a team to execute annual membership events throughout the year that allowed the student body to interact and fellowship with members of the National PanHellenic Council.Developed awareness toward the incoming year’s homecoming festivities through the direction of promotional video campaigns streamed across all official Florida State University media platforms both on campus and in the surrounding Tallahassee region.

Engaged directly with prospective and admitted students (averaging 30-75 students daily) as an official representative of Florida State University. Addressed inquiries about academic programs and opportunities, demonstrating customer engagement and sales & marketing techniques.Collaborated closely with fellow ambassadors, academic recruiters, and admissions counselors in a strategic effort to increase undergraduate applications for the 2020 academic school year, resulting in over 6,000 new applications submitted (Florida State University News reports 2019).

Coordinated choreography, costumes, and performance layout for organization’s participation in annual fundraising events on campus.Received 1st place and fundraised $5000 for organization at the 2019 Extrav Step Show held by the National Pan-Hellenic Council at Florida State University.