Technical Support Engineer (Supply Chain) working directly with clients and 3rd parties that have purchased or sold Supply Chain software.Highest Performer with Most Client Cases Closed (Currently still in my first year with the company)100% CSAT in 202298% CSAT in 2021 Overall100% CSAT Q4 2021100% CSAT in Q1 2020100% CSAT in Q4 2019• Direct work with internal IT (front and back end)• Android OS, MAC OS, Android Mobile, WindowCE, Windows OS, Servers, Cloud… Show more Technical Support Engineer (Supply Chain) working directly with clients and 3rd parties that have purchased or sold Supply Chain software.Highest Performer with Most Client Cases Closed (Currently still in my first year with the company)100% CSAT in 202298% CSAT in 2021 Overall100% CSAT Q4 2021100% CSAT in Q1 2020100% CSAT in Q4 2019• Direct work with internal IT (front and back end)• Android OS, MAC OS, Android Mobile, WindowCE, Windows OS, Servers, Cloud Servers, Cloud Computing product expert in Supply Chain, Warehouse Management Software, Terminal Emulation, WEB.• Heavy technical QA on mobile and desktop devices• Work directly with outside IT departments of companies that have purchased or resold the software• Primary liaison between customers providing high quality technical support (93% satisfaction or higher)• Use of VMware, Oracle Database, SQL.• Knowledge and implementation Ivanti's software on LINUX, MAC OS, iOS, Android operating systems.• A small list of clients consist of: Baxalta, Netflix, FedEx, UPS, Bed Bath & Beyond, and many international companies. Show less

Lead, operate, and maintain company-deployed MDM solutions (on-premise and cloud) to support technical business/customer goals and objectives.Working in fast paced environment with technical and other IoT trained teams setting up environments for users.Implement, test, and evaluate Enterprise Mobility Management (EMM/MDM) and Mobile Application Management (MAM) solutions.Implement and document repeatable change processes and best practices for MDM solutions. Contributing to a team… Show more Lead, operate, and maintain company-deployed MDM solutions (on-premise and cloud) to support technical business/customer goals and objectives.Working in fast paced environment with technical and other IoT trained teams setting up environments for users.Implement, test, and evaluate Enterprise Mobility Management (EMM/MDM) and Mobile Application Management (MAM) solutions.Implement and document repeatable change processes and best practices for MDM solutions. Contributing to a team and making sure my work is agile and literate for others to follow, add to, and viewed/modified by other team membersWork with internal stakeholders to provide assistance with piloting and testing new business line applications for enterprise use.Expert troubleshooting skills with prior experience troubleshooting DNS, Firewall, SMTP, ActiveSync, and apps on devices.Experience with Google Android, Windows Operating Systems, Apple iOS. Show less

Financial planning, consulting, implementation, investment, and management of all financial activities of a small business.-Forecasting financial and fiscal needs for company to run productively and efficiently, even during off season-Managing income and personal investment in the company so that the company is fiscally profitable -Managing competitive pricing with founder and owner of the company, while cutting unnecessary contracts or bids.-Bids, budgeting, forecasting… Show more Financial planning, consulting, implementation, investment, and management of all financial activities of a small business.-Forecasting financial and fiscal needs for company to run productively and efficiently, even during off season-Managing income and personal investment in the company so that the company is fiscally profitable -Managing competitive pricing with founder and owner of the company, while cutting unnecessary contracts or bids.-Bids, budgeting, forecasting, competitive wages, and negotiations with consumers -Consulting owner on the best financial avenues for company success as a small business Show less

Entrepreneur and business consultant for IT and Web Development needs; this includes hands on work and talent recruiter.Created ground zero version of companies website and I am the current primary website content maintainer/director.

• 25U Signal Support Specialist MOS Qualified• Front line communication• Maintaining technology and all forms of communications • Network security• Maintaining Helpdesk and IT• Solving more intricate IT and creating complex workstations for information security• 211th Aviation 2nd Battalion• Received 25B Information Technology Specialist training and certified to work in a Warfighting environment in Networking, OPSEC, COMSEC, etc. This includes, but isn't limited to:… Show more • 25U Signal Support Specialist MOS Qualified• Front line communication• Maintaining technology and all forms of communications • Network security• Maintaining Helpdesk and IT• Solving more intricate IT and creating complex workstations for information security• 211th Aviation 2nd Battalion• Received 25B Information Technology Specialist training and certified to work in a Warfighting environment in Networking, OPSEC, COMSEC, etc. This includes, but isn't limited to: Cybersecurity, Networking, Active Directory, HelpDesk, Desktop Admin. Show less

• 25U Signal Support Specialist• Front line communication• Maintaining technology and all forms of communications • Network security• Maintaining Helpdesk and IT• 211th Aviation 2nd Battalion

• 25U Signal Support Specialist• Front line communication• Maintaining technology and all forms of communications • Network security• Maintaining Helpdesk and IT• 211th Aviation 2nd Battalion

Technical support for all Tesla Energy products: solar roof, panels, batteries, wall, and other products.• Expert Knowledge of all products and providing solutions to technical issues• Call center environment and conflict resolution• Working with 3rd party sellers, customers, businesses, and any other consumer of Green Energy Products• Working with state of the art technologies and scientific literacy• Job security based on productivity and competitive work environment.

Promotion that adds responsibilities to previous position; machine troubleshooting, donor care, first time donor venipuncture's, hybrid employee.

Additional responsibilities to Plasma Technician including, but not limited to: Donor Medical History, venipuncture, blood plasma processing, customer service, bioscience, working with children on site nursery/daycare for donors while they donate, plasmapheresis.

Venipuncture, minor blood plasma processing, customer service, bioscience, plasmapheresis

Maintenance of company aircraft, quality assurance of company maintenance records, heavy auditing, data entry, working with Federal Aviation Administration, and government audits; some work with IT and the software engineering team.

Customer Service, delivery, quality assurance.

Customer service, assist with phone calls for the hard of hearing, office work

Verification of contacts lens orders and medical devices with Eye Care Providers.Job consisted of: data entry, customer service, lower legal issues between companies, office work, in-depth Microsoft Office work, some work and projects with software engineering team.