Taylor Mathis Email & Phone Number

Orlando, Florida, United States

• Digital Banker
• Maintained updated records documenting client or bankers interactions pertaining specifically to assistance provided regarding their usage of digital tools and resources.
• Conducted regular audits of user activity to detect any signs of fraud or suspicious behavior.
• Trained new employees on features and functionality of digital banking system, fraud inquires, loan inquires and soft skills etiquette.
• Assisted customers with processing transactions and resolving complaints.
• Implemented security measures to protect sensitive customer data from unauthorized access or misuse.

Orlando, Florida, United States

Cincinnati Area, Ohio

(Cashier, stocked/back stocked, freezer, loading/unloading, pushing out clothing/ organizing it)Responsible for being proficient in all areas of the store to complete duties but not limited to; cashiering, stocking, back stoking, presentation and price accuracy. Provide exceptional guest service, customizing each experience and anticipating their needs..

Orlando, Florida Area

(Cashier, Back cash, window, grill, stocked, maintenance) Cross-trained and coordinated scheduling with team members to ensure seamless serviceTook initiative to find extra tasks when scheduled duties were completedKept maintained area cleaned and presentableHandled currency and credit transactions quickly and accurately