Quality Assurance Specialist Ii | Qa Training Lead
Current*Trained new QA team members on Carley processes and QA review standards*Conducted training for project leads and instructional designers on how to create courseware according to QA standards*Led training activities and refreshers of style and grammar guidelines during QA team meetings*Edited and proofread interactive multimedia courseware, training materials, and technical documents, specializing in large-scale, complex programs for government contracts*Ensured that products meet strict quality standards and conform to extensive style guidelines*Created, implemented, and enforced QA standards and trained instructional designers, graphic artists, programmers, and SMEs on those guidelines*Conducted reviews to ensure products are of the highest quality, are in full compliance with contractual requirements, and deliver customer satisfaction