● Revitalized small, home-based catering company into a fully operational catering company,restaurant, and food truck by conducting a comprehensive operational assessment andimplementing strategic solutions to address critical areas, including revenue generation, staffingoptimization, protocol standardization, and organizational efficiency.● Streamlined operations by organizing and leading comprehensive training sessions for 20employees, covering front-of-house, kitchen, catering, administration, and managementresponsibilities. This resulted in a significant improvement in overall efficiency and effectiveness.● Enhanced profitability by advising on menu design and pricing strategies for catering, restaurant,and food truck entities, optimizing revenue streams and customer satisfaction.● Successfully executed a targeted marketing campaign that resulted in a 11,500% increase insocial media followers and 100,000+ impressions on viral posts, driving brand awareness andcustomer acquisition.● Established a robust supply chain by sourcing and negotiating with multiple distributors andpurveyors to ensure efficient inventory management and cost-effective procurement.● Ensured compliance with all federal, state, county, and municipal regulations pertaining to health,safety, and labor requirements, safeguarding the restaurant, employees, and guests.● Proven ability to analyze complex business challenges, develop innovative solutions, andeffectively lead teams to achieve desired outcomes.

• Coordinated, communicated, and processed all Sales related correspondence, contracts, and any other pertinent reports.• Initiated and maintained a good working relationship with all Account Executives and internal personnel and external clients, including advertising agencies and out-of-home buying services.• Provided great customer service with follow up on any and all requests on behalf of the Account Executive• Coordinated and processed advertising contracts, internal work orders, non-space agreements, paper request forms, client posting instructions, completion reports, credits, contract change notifications and all other paperwork associated with completing the sales process• Coordinated and tracked production activities of accounts and provided accurate completion reports upon installation• Developed a clear understanding of the CMS, IMS, and AS400 systems with the ability to create effective proposals, contracts, and maps for the Account Executives

• Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.• Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.• Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.• Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.• Compiled hourly user statistics to document usage, issues, and incidents to complete daily report form.

• Created and managed daily sales reports, house accounts, and discounts reports.• Prepared payroll reports for the accountant in a timely manner.• Ensured compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests• Assisted in the execution of events such as major award shows, weddings, filming, corporate events, etc.• Created and managed website and social media content.• Collaborated with executive chef, kitchen staff, and bookkeeper to successfully establish and maintain inventory and relationships with purveyors.• Developed, booked, and managed detailed itineraries for domestic travel

• Allocated executive tasks and managed complex calendars and administrative functions.• Responded to emails and other correspondence to facilitate communication and enhance business processes.• Coordinated public and private events for 10 to 200 attendees.• Worked with staff to coordinate and complete projects for events.• Organized and updated schedules for more than 10 employees.• Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.• Developed, booked, and managed detailed itineraries for domestic and international travel, ensuring all visa requirements and travel documents were obtained.