 Implement Allscripts solutions and designated 3rd party products in accordance with a detailed project plan and contracted project scope. Provide guidance and recommendations to clients around custom system configuration and best practices to streamline workflows, reduce waste, and realize additional revenue.  Assist in the creation of and support functional testing strategies to ensure successful solution activation. Act as final decision maker on key Revenue Cycle content… Show more  Implement Allscripts solutions and designated 3rd party products in accordance with a detailed project plan and contracted project scope. Provide guidance and recommendations to clients around custom system configuration and best practices to streamline workflows, reduce waste, and realize additional revenue.  Assist in the creation of and support functional testing strategies to ensure successful solution activation. Act as final decision maker on key Revenue Cycle content decisions in the development of a new, prescriptive community model solution.  Identify potential project risks and provide recommendations where appropriate to promote overall project success. Provide weekly project status reports status reports to management. Show less

 Orchestrated customer service operations; oversaw and regulated order management; made certain efforts are applied towards delivery of optimum services; provided leadership to facilitate the delivery of exceptional, evidence-based patient care; entered patient data into EHR systems; oversaw all patient appointments, and managed insurance payments and billing. Liaised between management and employees; responded to arising queries quickly and effectively; interpreted and administered… Show more  Orchestrated customer service operations; oversaw and regulated order management; made certain efforts are applied towards delivery of optimum services; provided leadership to facilitate the delivery of exceptional, evidence-based patient care; entered patient data into EHR systems; oversaw all patient appointments, and managed insurance payments and billing. Liaised between management and employees; responded to arising queries quickly and effectively; interpreted and administered policies and expedited the resolution of work-related problems; ensured safe, professional and positive working environment is maintained at all times. Show less

 Worked closely with the Healthcare Reform Coordinator with MACRA Surgical Risk Assessment Reporting to ensure legislation was maintained; promoted patient engagement on health education, literacy, and patient portal use; mentored patients on programs as necessary.

 Oversaw and directed 6 events per school semester for up to 150 guests; developed a scholastic plan for chapter of 230 members, monitored academic probation and created strategies to ensure time management, boosted motivation and taught resource utilization ideas and benefits for better grades; attended meetings with staff to build new programs to aid students and improved standings.

 Continuously strived to identify and incorporate best practices within the HR field; deliberately analyzed and revised compensation and benefits policies to establish competitive programs and maintain adherence with legal requirements; provided direction on the disciplinary board.