• Maintain meticulous client records and documentation.• Prepare and dispatch complex surveys using SurveyMonkey.• Handle sensitive and confidential information.• Analyze data and prepare final reports for client DEI assessments.• Troubleshoot issues in realtime.• Remain flexible while working with shifting priorities.• Co-managed Salesforce initiative including importing1000+ contacts over a period of time and creating recurring reports.• Implemented new systems and improved existing processes to maintain department efficiency.

• Coordinate and conduct new hire orientation, including preparation and execution of all required documentation.• Handle sensitive and confidential information with discretion on a daily basis.• Manage public calendar and schedules for a team of 10.• Manage global client meetings and workshops across multiple timezones.• Manage all logistics for focus group events including catering, client management, completing and managing all paperwork, and interacting with group members.• Format, edit, and proofread pitch decks and client presentations using PowerPoint.• Develop and maintain detailed spreadsheets and filing systems for all aspects of fice administration, accounting, and project management.

• Draft and assemble content for external communications and collateral, such as newsletters, blog posts, case studies, press releases, and mailings• Support communication and outreach efforts and manage travel logistics for the HUD IAH Competition• Assist with event coordination including scheduling,logistics,organization, and development of materials for seminars, trade shows and conference presentations• Help to manage and maintain other digital marketing assets including website and blog• Managing and contributing to select social media channels on a consistent basis• Help to promote and maintain brand consistency for all collateral• Create and disseminate marketing-related internal communication

Manage travel arrangements for OSAM employees including flights, hotel accommodation and car serviceDetailed calendar management (via Outlook)Schedule candidates’ full day interviews with multiple employeesAssist with reports and paperwork for Due Diligence visit from the SECCreate and submit detailed Excel expense reports for CEO and other OSAM employeesAnswer incoming calls; screen and transfer them accordinglyDay-to-day office functions managing inventory, deliveries and visitorsMaintaining performance reports in online databases

Drama facilitation with young people, providing education about healthy relationships and preventing domestic violence, administrative duties, research

Customer service, high profile clientele, managing daily, weekly and monthly schedules, retail sales