Taylor Poole Email & Phone Number

Albemarle, Nc, Us

Oakboro, North Carolina, United States

Poway, California, United States

Patient Care Duties (70%)• Enhance the patient experience through all touchpoints;• Greet and check in patients upon arrival by following the intake procedure;• Communicate compassionately and professionally with all patients, referral sources, and fellow Spine & Sport associates;• Provide excellent customer service to all referral sources;• Monitor of new referrals and call to schedule daily;• Schedule patients' visits according to the frequency and duration according… Show more Patient Care Duties (70%)• Enhance the patient experience through all touchpoints;• Greet and check in patients upon arrival by following the intake procedure;• Communicate compassionately and professionally with all patients, referral sources, and fellow Spine & Sport associates;• Provide excellent customer service to all referral sources;• Monitor of new referrals and call to schedule daily;• Schedule patients' visits according to the frequency and duration according to the patient's Rx, authorization, or the Physical Therapist's recommendation;• Follow patient 'No Show' procedure;• Prepare and process medical records requests within 48 hours; and Retrieve and process mail/faxes daily.Administration (25%)• Ensure completion of the Front Office Success checklist daily;• Organize front office administrative processes;• Manage multi-line phones and retrieve/return voicemails throughout the day;• Update patients' electronic charts with all personal and case information, communication logs, and scan/upload patients' paper documents;• Collect and log copays/coinsurances for patient visits on date of service; and• Maintain up-to-date copies of all administrative forms. Show less

California State University, Channel Islands

- Assisted the vice president for student affairs with tasks- Delivered confidential information documents to various important staff members - Assisted in setting up weekly and monthly meetings- Checked out technology services and golf cart services - Database entries, emailing, document management- Assisted people over the phone and meeting the needs that they required- Assisted with setting up and running events on campus (Student Convocation, Meet & Greets) -… Show more - Assisted the vice president for student affairs with tasks- Delivered confidential information documents to various important staff members - Assisted in setting up weekly and monthly meetings- Checked out technology services and golf cart services - Database entries, emailing, document management- Assisted people over the phone and meeting the needs that they required- Assisted with setting up and running events on campus (Student Convocation, Meet & Greets) - Assisted with running and engaging on social media for the Vice President of Student Affairs (Instagram) Show less

- S.W.A.G (Summer with a goal, reading hour) - Supervised field trips - Effectively planned and lead group programs and activities - Supervised members in program areas - Coordinated program services and learning programs - Responsible for daily set up - Recognize and react quickly to problems - CPR and First Aid certified

San Diego, California, United States

- Rang people up at the registers - Promoted various products - Communicated specials, deals, and promotions- Restocked products on the shelf - Set up promotions - Signed up people for rewards program

San Diego, California, United States

- Rang people up at the registers - Answered the phones - Handled shipment - Communicated to the customers about their needs so they can be fulfilled - Inform customers of new promotions- Organize the shoes on the shelves and restock any shoes - Sign people up for the membership to earn points and free shipping on online orders

San Diego, California, United States

- Rang people up at the registers- Answered the phone - Booked clients with services to their specific needs - Did the laundry from all the services (towels and face cradles) - Handled shipment - Communication between clients and staff - Handle/communicate new promotions to staff and clients - Worked at 3 locations in total ( El cajon, Navajo, and Santee)

San Diego, California, United States

- Teamwork/building- Professionalism- Maximizing time on orders- Delivered baked goods to other shops around the park- Was a lead server at a holiday party for 50 plus people

Bachelor'S Degree, Psychology/ Sociology

Activities and Societies: -LEAP (Leaders in Education Awareness Program): 115 hours completed -Habitat for Humanity (building playhouses.

Associate Of Arts - Aa, Psychology

High School Diploma, General Studies

Activities and Societies: Most Inspirational 2014- HS Water Polo