Taylor Elms Email & Phone Number

Portland, Oregon Metropolitan Area

Leads a team of 8 assistant managers over an area consisting of six stores within the Universal Orlando Resort.

Works alongside of a small team of fellow assistant managers within the top-volume store within Universal Studios, with over 70 hourly team members, in order to meet budgeted sales goals, labor goals, and guest service scores. Maintains consistent focus on stock levels and product on hands, requesting new product, as needed, or finding replacement items to backfill out of stocks. Strategizes product placement based on top selling items and demand, carefully monitoring sales trends with every product move. Manages daily labor hours, cutting labor where needed to improve daily labor percent and VOP. Places daily orders for the candy store within the main store, running sales reports to effectively order accurate quantities to avoid expiration damages. Places special orders for top-selling items within the store in anticipations for increased business for holiday weekends, special events, and more. Previously managed the play-to-win games area within the park, placing games plush orders to support the games and running COG% analysis through Excel to effectively correlate numbers with win rations for the games.

Orlando, Florida, United States

Developed training plans for the store to welcome new team members and ensure their training was completed wholly and properly. Created upsell incentives to motivate the team and their upsell numbers for the duration of an upsell competition. Came in first place, park wide for the competition multiple times. Completed standard retail leadership cash handling and reports each night.

Orlando, Florida, United States

Worked in a fast-paced environment to process hundreds of transactions daily. Maintained the highest level of guest service through peak seasons.

Served as onboard officer- managing the 200+ kids on board the ship. Also participated in various other activities to get guests excited about sailing with Holland America. Assisted youth program manager in scheduling programs tailored to engage children in all age groups to participate and enjoy their vacations to the fullest potential.

Irvine, Ca

Oversaw all marketing efforts- focusing on social media marketing through outlets such as Twitter, Pinterest, Instagram, Facebook and Polyvore. Developed and managed various SEO tactics for the company. Oversaw website updates and product listings online- ensuring a balance between products offered and product inventory. Basic office management as well as customer service were a part of the daily routine.

Los Angeles, Ca

In charge of getting the name out to fashion websites, blogs, and other media outlets by pitching the Kitsch brand and products to them. Reviews purchase orders- double checking accuracy and making sure all product was accounted for as well as uploading the information into Quickbooks. Manages the Instagram, Twitter, Pinterest, Facebook, and blog feeds by taking pictures of merchandise and coming up with concepts for stories.

Orlando, Fl

Served guests using the Disney four keys basics (safety, courtesy, show and efficiency) in daily routine working at various locations across the parks. Flexible and enjoyed becoming a part of the show, learning new things, and providing a high level of guest service.

Was in charge of keeping the Purdue Fashion Associations website, facebook page, and twitter up to date. Broadcasted information about the association around Purdue's campus. Blogged about fashion trends/news as well as meeting information.

West Lafayette, In

Designed and constructed collections annually composed of 2-6 looks each. Work in fashion show production as well as a leader for model management (runway walk, model selection, and stage management) and P.R. for the show.

New York City, Ny

Assisted the design team with dye projects, pattern trace-offs, hand beading, and various other tasks. Also assisted backstage during Fall Fashion Week 2011 dressing models.

Assisted customers with putting together outfits/suiting combos, assisted with floorsets, worked the cash till, processed freight and shipments

Wardrobed customers to best fit their needs, assisted management with visualmerchandising/floor-sets as well as sales goals, worked the cash till, processed freight and shipments.

Bachelor Of Science (Bs), Apparel Design And Technology

Activities and Societies: Purdue Fashion Association, Higher Ground Dance Company, Paws for CauseCourse work included apparel design, art.

Summer Study, Fashion

Fashion summer study for in the summer of 2009.