Taylor Purvis Email & Phone Number

Saint Paul, Mn, Us

Blue Bell, Pennsylvania, Us

Blue Bell, Pennsylvania, Us

• Manage and lead the initial project delivery tasks, including, but not limited to the software development lifecycle (SDLC) of Simple to Medium complexity studies.• Ensure project systems are built and released in accordance with client expectations inclusive of leading the project system change control process.• Support the implementation of complex, multi product projects as needed.• Manage projects in accordance with established timelines, budget, quality standards, and/or contractual requirements.• Review, approve and maintain project and corporate systems and documentation.• Handle client escalations independently and work with internal and client teams to resolve. Escalate as appropriate in a timely manner.• Responsible for quality of communication with client - cadence, content and audience. Serves as the primary contact for customers on assigned projects. • Accountable for financial health of the assigned projects. This can include vendor services, licensing, payments, invoicing, devices, resource assignments and vendor management activities.• Collaborate with other functional areas for project delivery to ensure timelines and client expectations are met within budget.• Responsible for identification and documentation of Incident Reports with Quality Management group. (Inclusive of Client Notification and Closure)• Responsible for reporting of project status updates.

Eagan, Minnesota, Us

▪ Work directly with each client to obtain information necessary for the team to provide accurate and unique web solutions consistent with the client’s desired focus.▪ Guide each project through the entirety of the website build while ensuring the workflow is being followed precisely.▪ Actively communicate the project plan and timeline with clients and internal team members toensure completion of product is on track. Assign internal functions from this plan and monitorprogress daily. Minimize potential problems by setting deadlines with clients.▪ Responsible for project documentation and maintaining of client correspondence.

• Manage event requests, scheduling, protocol development, and event execution of 3,500+ events serving 150+ high level clients nationwide.• Develop and maintain strong client relationships, with all local offices and at the national level. Responsible for implementing and monitoring renewal of contracts and successful retention of the assigned book of business.• Coordinate 30-60-90 day program progress through entire lifecycle, from implementation stages through to completion. This includes scheduling onsite events, coordinating set up of technology interfaces with vendors, prepping supply shipments, and streamlining logistics for all parties.• Wrote weekly status reports (tailored for team and project management) and monthly project reports (tailored to an executive level audience).• Set up and managed support functions covering planning, tracking, reporting, quality management, and internal communication. • Developed and maintained a detailed project schedule which includes administrative tasks and all sites involved in the project.• Participated in daily meetings, documented minutes, tracked and updated action items.• Drive gains between 20% and 26% for client utilization and gaining 7.5% overall utilization improvement.• Achieved highest utilization rates for flu clients (91.8%), nearly 20% above other program managers through strong relationships and consistent communication with all clients.• Serve as a liaison manager between the client, brokers, and internal branches within Maxim Healthcare Services, as well as third party vendors as needed, to resolve issues to meet customer needs.• Consistently model the company’s philosophy of customer services and compliance.

• Drove applicant flow to meet the needs of the office, reviewed resumes, conducted phone screens, and interviewed applicants.• Obtained information on work history, relevant training, education and job skills from applicants; informed them of compensation, schedules and working conditions.• Performed searches for qualified candidates using internet recruitment tools, employee referrals, networking and databases.• Posted positions to numerous internet sites in conjunction with identifying and sourcing candidates from professional networking sites.• Informed new clients of services available, as well as the benefits of services by using Maxim Healthcare.• Guided new hires throughout the entire onboarding and credentialing process to ensure it went smoothly and efficiently for the entire team.• Earned promotion to Regional Program Manager in 6 months due to excellent work.

•Coordinated locally with key clients to finalize and complete upcoming flu/wellness event logistics.•Managed the full range of hiring, training, scheduling, and ongoing evaluations of clinical staff.•Ensured crucial process and workflows ran efficiently to meet all program objectives.•Performed work in adherence with the highest technical and clinical standards and practices.

Golden Valley, Mn, Us

•Worked in conjunction with enrollment specialists to complete disease management programs.•Designed, implemented, and executed the publication of disease management welcome packets.•Developed and utilized expert-level understanding of integrated health services practices.•Performed complex administrative, clerical, communication, and program support duties.