Taylor Gilbert Email & Phone Number

Los Angeles, California, United States

• Connects with established clients to re-engage and drive consignment activity through daily outreach and in-home appointments
• Follows up on leads generated by marketing team
• Leverages strong consignor relationships to gain referrals for new business
• Procures consigned goods from clients and ship to ecommerce centers on their behalf
• Outreach daily to existing clients
• Provides an outstanding client experience

• Oversaw all sales and memberships for the studio by working directly with customers and planning new campaigns. Coordinated special events within the studio, including tours, health fairs, and community events. Select.
• Promoted to Junior Sales Manager after only 6-months for continually scaling memberships, instituting process improvements, and suggesting business solutions.
• Increased company revenue 15% within the first 4 months of the position by following up with new customers after their first class and closing additional sales.
• Spearheaded account memberships for 250+ current customers while prospecting and engaging an additional 100+ new clients from the sales pipeline.
• Reduced cancellations by 20% after recognizing an opportunity to engage the customer prior to their classes and implementing a new customer communication strategy.

• Assisted Store Manager with driving sales of new memberships, private training, and merchandise. Built relationships with all members visiting the studio to encourage retention. Select achievements:
• Increased personal monthly sales average by 20% and sold more than $10K in club memberships and merchandise in only 6 months.
• Executed more than 200 outbound and 100 inbound sales by sourcing qualified individuals who were interested in buying a club membership.

Chagrin Falls, Ohio, United States

• Supported multiple clients accounts across industries with various marketing and public relations initiatives. Optimized marketing performance by analyzing current content and implementing process improvements to drive.
• Recovered 2 accounts after the contracts had ended by reaching out to better understand the clients’ current challenges and providing proposals with recommended business solutions.
• Pitched marketing strategies to 3 different clients by completing a competitive assessment, curating a plan to address weaknesses, and implementing necessary changes.