Taylor Gray Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Atlanta, GA

• Maintain and create up-to-date curriculum for athenaClassroom and athenaCertification teams.
• Deliver live virtual training on specific product functionality to all athenahealth clients.
• Lead end user trainings, both on site and virtually, for clients prior to utilizing athenahealth’s cloud-based electronic medical records and administrative tools for outpatient medical practices.
• Manage training classes ranging from 5 to 30 end users.
• Establish and maintain client relationships while managing multiple projects and clients at a given time.
• Assisted senior leadership with revolutionizing the training model from 300+ employees performing end user trainings, to a centralized team of 10 specialized subject matter experts.

Atlanta, GA

Citizen Supply is a marketplace for curated artisan goods located on the 2nd floor of Ponce City Market. I curated and exectued events in a retail environment while also managing retail sales staff. I also aided in the creation of the inventory management system.

Atlanta, GA

• Lead entertaining and educating tours to 30-150+ guests covering brewery operations, marketing, and distribution.
• Extensive beer knowledge, making recommendations to tour guests.
• Provide exceptional customer service to tour guests during brewery tours and private events.
• Brand ambassador during offsite events such as festivals and fundraising events.
• Participated directly with Chatahoochee River Keepers in Sweetwater's Save Our Water campaign, raising over $40,000.
• On-site contact for private events ranging from 50 to 300 guests.

Greater Atlanta Area

• Deliver high quality customer service to drivers in the Midwest while working form home.
• Building loyalty and strong professional relationships while on-boarding new and existing drivers.
• Show empathy to frustrated drivers while solving problems and addressing unsatisfactory experiences.

Alpharetta, GA

• Improved graphic images for powerpoint presentations using Adobe Photoshop.
• Creating images used for the company website using Adobe Illustrator.

Alpharetta, GA

• Designed business proposal layouts.
• Created Powerpoint templates to be used for all company presentations
• Aided in creating company website more conducive to users and clients by editing website banners and graphic images.

Milledgeville, GA

• Stellar customer service and a proven ability to develop return customer business.
• Handling cash and checkout at the end of a shift. Assisting in scheduling and reviewing daily reports.
• Training new hires.
• Coordinating and promoting local music shows held at Metropolis Cafe.

Corolla, NC

• Top sales associate during peak business season.
• Creating an entertaining experience at a top tourist attraction.
• Assist customers in beverage and beer recommendations.
• Using up-selling and suggestive selling techniques while maintaining and providing superior customer service.

Digital Arts

Activities and Societies: Zeta Tau Alpha

Education record