Taylor Hampton Email & Phone Number

Atlanta, Ga, Us

New York, Ny, Us

-Designed and piloted user-centric interfaces for Sportsbook, Account and Wallet, and Casino applications using Figma, ensuring a seamless handoff to developers and alignment with the design system for consistent implementation.-Developed a customer verification flow that improved fraud prevention and compliance metrics by 17%, leveraging user journeys to identify and mitigate pain points.-Created an optimized payment flow for the Account and Wallet product, resulting in a 7% increase in customer completion rates through iterative design and user flow analysis.-Redesigned market template mockups by conducting a design audit, improving usability, discoverability, and information architecture on event-level pages.-Led user research, A/B testing, and usability testing using tools like UserTesting to validate design decisions and refine prototypes based on both qualitative and quantitative feedback from users and stakeholders

Roseland, New Jersey, Us

• Designed user flows for existing profile pages using miro• Created components for our new Design System using Sketch• Redesigned our HR Actions feature using our updated design system• Designed interactive prototypes for Termination HR pages to provideconsistency throughout all modules.• Redesigned Multi Approval feature using our updated Design Systemfor both mobile and web experiences.

Washington, Dc, Us

Collaborated with the rest of the product team to evolve and refine our design system, ensuring visual cohesion and engineering efficiency across both teams (engineering and product)• Work within brand guidelines to create layouts that reinforce our brand voice through its visual touchpoints• Conducted qualitative and quantitative research using Pendo and Surveys to enhance product features for users to influence design decisions.• Designed wireframes and interactive prototypes to be implemented in design sprints.

Atlanta, Georgia, Us

-Designed and maintained L.E.T (Live Events Tool) entities for operations team in Angular 7 framework.-Identified and troubleshooting bug fixes from business and prioritized their level of importance.-Conducted meetings with operations team for implementation of new features.-Executed deployments of new features and rollouts for version bumps.

Atlanta, Georgia, Us

-Communicates with key user and operational groups to understand business needs-Identify and troubleshoot UX problems for the client (i.e responsive, functionality)-Develop UI mockups and prototypes that illustrate how the site functions.-Designed GUI elements (popup modals, buttons, forms) for third party providers to enhance user account growth.-Fixed defect for Third party provider functionality to improve load time and overall experience for the end user.

Making Pop culture shoppable

Detroit, Michigan, Us

Established and maintained effective relationships with both external business customers and IT staff. Actively participated in project planning and deployment. • Responsible for servicing trouble ticket requests, 3rd party software installation, maintenance updates and user support, in a basic Tivoli environments. • Configured volume groups and logical volumes, extended logical volumes for file system growth needs using IBM Tivoli Storage Manager for z/OS. • Configured rules for system security, maintenance updates and system failure alerts. Created new documents for new processes and procedures. • Created and configured logical partitions (LPAR) on IBM systems using Hardware management console. • Expanded data security, data integrity and user efficiency, by replacing Software Master lists, merging them with General Motors Sharepoint applications, creating a budget tool used collectively by the areas of database departments, mainframe departments and system programming. • Identified, analyzed and implemented process improvement initiatives such as: • Reduced monthly supporting costs by decommissioning programs that were no longer feasible. Developed a report to determine network usage for each program and made recommendations on where waste could be eliminated.

Milwaukee, Wi, Us

•Designed GUI for the AS400 environment that helped increase the efficiency of over 200 employees within Human Relations, Finance and Information Systems department. •Monitored security on the AS400 systems to enable existing employees and eliminate dormant accounts to over 75 employees to help the improve the tracking of users for company news, and departmental use.•Created accounts for the AS400 system for employees to use necessary software in their respected departments (i.e. Finance, Information Systems, and Human Relations department)•Partitioned Windows software onto system computers for IS department to install needed software to improve the efficiency of the daily task and projects•Coordinated with system partners to finalize designs and confirm requirements for AS400 projects. Such as updating the Aurora environment/GUI for improved functionality within Information Systems Department.•Provided customer/client support in AS400 system to over 150 employees

Greenbelt, Md, Us

•Performed time studies on each process of the LIDAR project•Identified potential bottlenecks to production and alternative methods•Completed analysis of the LIDAR, posted results and recommendations

Washington, Dc, Us

•Recorded management for STRIPES procurement contracts•Prepared allocation spreadsheets for tracking funding•Prepared PowerPoint for the budgets of 13 Legacy Management sites.

Education record

Bachelors Of Science, Computer Science

Bachelor Of Science - Bs