Taylor Heyen Email & Phone Number

With over five years of experience in customer service and retail management, I am a data-savvy customer support representative at Procore, a leading provider of construction management software. I have a certificate in Thinking Like an Analyst from Maven Analytics, and I use my customer service skills to troubleshoot customer issues, provide insights, and optimize workflows. I also leverage my Microsoft Office proficiency to create reports, presentations, and documentation. Previously, I was a customer retail manager at The Kraft Heinz Company, where I supervised sales teams, managed inventory, and coordinated promotions. I have a bachelor's degree in computer science from Auburn University, and another bachelor's degree in political science from California State Polytechnic University-Pomona. I am passionate about solving problems, learning new technologies, and delivering excellent customer service. I value collaboration, diversity, and innovation.