Solutions Specialist
Current• Required to meet individual sales targets to assist the department in meeting its daily and monthly budgets.• This newer role includes additional responsibilities such as dealing with the computer, mobile, home appliances, and customer service departments daily.• Assisting customers to find the right laptop and accessories that would suit their needs. • Selling computer setups, data transfer, anti-virus services while explaining the benefits of each product. • Assisting customers to choose the best phone and phone plan that meet their needs, through major carriers such as Rogers, Bell, Virgin, Fido, Freedom etc. • Selling and providing detailed information on home appliances, while also selling extended warranties on these products.• Assisting at the customer service desk with returns, order pickups, and any other customer service issues.