Providing quality customer service and care to all Eagle Ridge customers regarding their vehicle maintenance needs, regular services, and possible repairs. Interacting with service technicians on behalf of clients to resolve vehicle issues and provide quotes and check for warranty coverageHave received glowing CSI reports from customers, and personal cards of thanks Awarded position of Service Advisor after exemplary work as Appointment Coordinator

Provided quality customer service and care to all customers calling into Eagle Ridge service department Scheduled customer drop off times for vehicle services filling in all pertinent information for pertaining to why customer was dropping their vehicle with usCreated Excel calendar to show and enforce amount of recall drop offs in each day (maximum allowed was 8)Awarded position of Appointment Coordinator based on positive attitude and quick learning and adaptability skills

Maternity coverage of parts receiving, learned a new position with no previous experienceReceived and entered all parts into dealership inventory, sorted special order parts under service adviser's names, and packaged and shipped all return items

Communicated daily with customers regarding new orders, current production orders, troubleshooting, and non-conformance issues. Liaison between the sales department and other company departments to ensure quality service and product. Assistant to sales executives.

Responsible for the collection of customer payments in a friendly and timely fashion. Inputting daily payments (bank deposit, credit card transactions), and invoicing. Running weekly and daily accounting reports for management and shareholders.

Summer of 2001, 2006 and 2009Responsible for general office duties, housekeeping duties, and barn duties. Barn duties included saddling, feeding out hay bales, doctoring horses, and moving irrigation pipe for the neighboring ranch.

Responsible for the accounts receivables of various companies which included duties such as payment collection, call documentation, liaison between client and payees.

Responsible for the monitoring of client ATMs nationwide and call centre support which included answering customer inquiries, trouble shooting, and calling in service technicians when required

Responsible for student record keeping and reception coverage which included duties such as answering telephones, directing customer inquiries, and assisting students on campus. Taught one semester of Bookkeeping level 1 to two students when the original teacher was called away.

Responsible for all reception coverage which included processing new vehicles for work order entries, answering customer inquiries by phone or in person, collecting payment for work completed, reconciling accounts payable invoice for submission to head office for payment..