Taylor Laffey Pt, Dpt Email & Phone Number

Boston, Massachusetts, United States

• Negotiate, prioritize, and scope epics and user stories based on company strategy and customer needs across 8+ countries based on intimate understanding of divergent statutory requirements, billing practices, and.
• Collaborate with full-stack application developers, quality engineers, clinical safety specialists, UX designers, implementation staff, sales executives, and customer representatives throughout agile development cycle.

Cambridge, Massachusetts, United States

• Managed successful replacement of care planning offering to address poor adoption, prioritizing deep understanding of user/customer requirements, integrating rapid-cycle feedback loops, and employing iterative design.
• Developed strategy to execute most expansive usability testing plan in product history including internal proxy users and actual end-users, involving wireframes, prototypes, and live software throughout development.
• Optimized knowledge transfer strategy with Learning Services trainers to deliver accurate and complete training course in line with intended use before development was available for release, a first in product history.

• Devised and executed streamlined process for identifying and alerting patients with out-of-network primary care providers requiring follow-up for cancer screening, achieving rates 15-30x faster than the previous.
• Optimized UI of digital database to seamlessly align with user workflows, decreasing time of manual data entry 200-300%.
• Implemented automated processes within patient tracking application to automatically flag patients overdue for follow-up.

• Evaluated and treated patients in 187-bed acute rehabilitation hospital/inpatient rehabilitation facility (IRF).
• Supervised per diem therapy staff, PTAs, and rehabilitation aides to fulfill patient care plans.
• Maximized Medicare reimbursement for patient care through Functional Modifiers (GG codes) and Functional Independence Measures (FIM) documentation, ensuring alignment with CMS guidelines for Case-Mix Group (CMG).
• Successfully petitioned for patients’ extension of benefits through comprehensive documentation of evaluations, care plans, and progress notes.
• Crafted compelling Letters of Medical Necessity for insurance coverage of high-cost medical equipment, including hospital beds and custom wheelchairs, successfully securing approval for individual pieces of equipment.
• Created, revised, and executed patient care plans that aligned with patients’ presentation and evidence-based practice to maximize patients’ functional outcomes and safety.

Melrose, MA

• Evaluated and treated patients in 234-bed acute care hospital including ICU, Emergency Department, and day surgery at the level of entry-level provider.
• Documented and coded (CPT) provided services, ensuring compliance with Medicare's Diagnosis Related Group (DRG) payment system and other payer requirements to optimize reimbursement and facilitate efficient revenue.

Salem, NH

• Evaluated and treated patients in 67-bed acute rehabilitation hospital/inpatient rehabilitation facility (IRF).
• Collaborated in unit-wide and diagnosis-specific interdisciplinary quality improvement councils focused on improving patient experience and patient outcomes.

Lowell, MA

Designed, ran, and evaluated biweekly community-wide, goal-oriented programs targeted towards health majors to expand on and apply classroom learning.Completed thorough health and safety inspections and security rounds to maintain residents’ safety.Mentored and fostered relationships with 25-35 upperclassmen residents to facilitate safe and welcoming.

Charlestown, MA

• Lead collaborative project to standardize workflows across 5 units, leading to minimized disruptions and improved efficiency when per diem or covering staff were utilized.
• Provided “at the elbow” support to nurses and unit secretaries during and post- go-live of Epic EMR.

Newton, MA

• Evaluated and treated patients in outpatient setting.
• Effectively communicated medical necessity of skilled therapy services through comprehensive progress notes to payors, leading to extended coverage.
• Collaborated in cross-functional quality improvement projects with front desk staff, PTs, OTs, department managers, and rehab aides, reducing wait times for new patients to receive initial evaluations and enhancing.

Beverly, MA

• Designed and implemented process to synchronize medical record auditing with delivery of care, ensuring complete and timely documentation of therapy services in compliance with CMS and Joint Commission standards to.
• Created and maintained a semi-automated tool to track department caseload, insurance certification periods, Medicare compliance, and completion of routine chart audits.
• Attained comprehensive understanding of different reimbursement models used Skilled Nursing Facilities (SNFs) including Medicare Part A’s RUG-IV and Medicare Part B’s fee-for-service.

Chestnut Hill, MA

• Supplied one-on-one attention to students in a self-guided laboratory setting.
• Worked with supervising professor to identify and rectify student gaps in knowledge.
• Graded coursework and provided feedback through written and verbal communication.

Brighton, MA

• Managed the receptionist area for a busy office, with responsibilities including greeting visitors and responding to telephone, email, and in-person requests for information.
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Handled and processed confidential customer information.

Newton, MA

• Maintained a relationship with 28 first-year residents in order to support and advise during the transition to college.
• Planned, implemented, and evaluated bi-weekly community-wide and floor-wide programs to create an inclusive and supporting living community.
• Worked with university and local police departments and EMS providers to ensure the health and safety of residents.

Cambridge, MA

• Instructed Irish dance classes for 5-15 elementary school aged children.
• Taught children timing, posture, and body awareness.
• Encouraged self-esteem through confidence building exercises.

Doctor Of Physical Therapy (Dpt), Physical Therapy

Bachelor Of Arts (Ba), Psychology

High School Diploma