Taylor Laven Email & Phone Number

Minneapolis, Mn, Us

Deployed and managed Kiteworks Secure file transfer system.Deployed and configured Cisco Meraki devices. Managed Cisco Finesse system for Customer Service call center. Managed and updated Cisco Call Manager, Cisco Unity and Expressway. Performed updates on Redhat and Ubuntu and Wordpress web servers.

Monitored and remediated vulnerabilities with Alert Logic vulnerability scanner.Performed updates on Redhat and Ubuntu and Wordpress web servers.Monitored our branch IP cameras and resolved issues.Resolved DecisionPro and LaserPro software issues. Managed and resolves Citrix Xenapp and Xendesktop issues.Managed and updated Profitstars software.Managed RSA NetWitness.Managed and resolved issues with our Firewall and Email filter provider Trustwave.

Resolved phone, email and walk-up help desk tickets.Setup new employees active directory accounts, email, voicemail, IP phones, and removed terminated employee accounts.Managed patch management with WSUS and Solarwinds Patch Manager.Patched and monitored vulnerabilities through Nessus scanner.Worked with Solarwinds Orion, RSA SecureID token, Cisco voicemail and IP phone, Cisco Jabber, Cisco Finesse, VMware Vsphere, Sharepoint, Exchange, McAfee, Commvault, Solarwinds LEM, Calyx, Rightfax, Fiserv, Cisco switch and routers.

Technology Service Center Contractor.Troubleshooted user issues with software and hardware.Helped users submit IT access requests for equipment and permissions.Unlocked and reset user voicemail and AD accounts.

Minnesota

Assisted teachers in leading summer classes.Taught students in grades K-9.Instructed students in Game Design, 3d Animation, and Basic Programming.Managed classrooms of 15-30 students.Ensured each student was successful in learning.

Minnesota

Restocked, straightened, and organized merchandise.Performed revisions of old Hallmark displays at partnered stores.Build fixtures during revisions.Processing credits to stores using hand-held unit.