Promoted into new role to build out corporate communications strategy. Wore dual investor relations/communications hat during executive search process for VP of Communications. • Provide counsel and oversight to comms teams at ten global business units.• Defined standard operating procedures. • Develop executive communications for a wide array of audiences and engagements.• Produce daily media brief for senior leadership, monitoring dozens of news outlets and platforms.• Provide recommendations to VP on department budget; negotiate vendor contracts.• Manage branding and marketing collateral; write copy for corporate advertisements and annual report.• Assistant to the Chairman on special projects.

Blended finance, marketing and communication skills to illuminate company strategy and financials for equity analysts and portfolio managers. Assumed responsibility for department during supervisor’s extended leave and provided continuity through two planned IR leadership transitions in nine months.• Collaborated with VP of IR to design and produce a weekly report, saving the CEO and CFO several hours per week interpreting market events and equity research trends.• Overhauled reporting on investor engagement and developed an agile C-suite and IR marketing plan to engage proactively top shareholders and target potential shareholders.• Revamped production process for an internal financial report, automating over a dozen hours of manual work per quarter and increasing the accuracy of comparative financial analysis for earnings call preparations.• Continually analyzed two-dozen sell-side analysts’ equity research and financial models, engaging analysts and course-correcting research and models when appropriate. • Performed ongoing comparative valuation to identify and improve messaging gaps and provide feedback to the C-suite.• Selected to serve on the Mergers & Acquisitions Working Group.• Assisted with investor marketing of a $10B IT services company acquisition. • Traveled with CEO, CFO on non-deal roadshows and to investor conferences.

Customer Support and Continuous Improvement MBA Intern at Gulfstream Aerospace, a General Dynamics company* Performed competitive analysis for customer support organization and wrote a white paper for the President. * Led policy and process revisions to improve safety rate and mitigate customer aircraft damage.

Human Resources Recruiter for start-up luxury river cruise line with 600 employees and $80M in annual revenue. As the sole recruiter, I was challenged with reducing crew turnover on one boat while also staffing a second start-up boat. * Through combined efforts, reduced onboard crew turnover rate from 70%+ to 25% in one year, positively impacting guest satisfaction, crew morale and safety record.* Built a hotel and marine candidate pool in advance of need to mitigate staffing shortages; hired an average of 15 crew per month.* Selected as assistant to the VP of Hotel Operations in shipyard for the second start-up boat; managed special projects and coordinated contractors, vendors and procurement.

Maintained challenging balance of manager and advocate for 175 crew while living onboard the 430-passenger boat through start-up year (shipyard dry-dock and inaugural cruise season).* Elevated the guest experience by providing HR leadership, encompassing performance reviews, disciplinary hearings, investigations and terminations.* Designed a process that enabled the successful onboarding of up to 35 new crew in a single day.* Oriented over 250 new crew and built process to integrate 60+ crew weekly on turnover day.

I joined this Harvard Center for International Development non-profit to teach 23 different English classes a week in three underfunded urban public schools.