Taylor Mcneilly Email & Phone Number

San Marcos, California

• Manages and supports the production team to execute each client’s project from start to finish.• Drives sales by building and maintaining client relationships focusing on tailoring the experience to each individual customer’s needs.• Developed community outreach programs to raise brand awareness.• Analyzes key performance indexes to develop strategies to increase profitability. • Consistently meets or exceeds monthly franchise sales goals through achieving key sales metrics.• Coaches and trains employees to follow production best practices to minimize waste.• Organizes and manages team workflow to ensure proper time management and operational efficiency.• Supports team growth and development through coaching and constructive feedback.

Oceanside, Ca

• Oversees restaurant operations and supports staff to ensure each guest is provided with an excellent dining experience.• Gained ability to guide, direct, and train front of house staff.• Maintain strong inventory control through developing proper par levels and ordering.• Implemented health, hygiene, and safety best practices to ensure team compliance with standards.• Worked closely with executive personnel to support the development of training materials for new onboarding staff members.• Assisted owner in creating and developing a craft beer menu to engage with San Diego craft beer enthusiasts to increase sales and profitability.

Greater San Diego Area

• Developed an understanding of partner strengths and weaknesses and placed partners in proper roles to increase efficiency and provide an outstanding customer experience. • Oversaw implementation of Starbucks mobile order program and inspired employee engagement to usher a successful rollout.• Became a quality assurance ambassador by collaborating with General Manager to create an action plan which lead to my store passing internal health and safety inspections.• Increased knowledge in areas including retail sales, product display, and promotional food and beverages.

Oceanside, California

• Continued to advance in the company by excelling in multiple roles including, Expeditor, Server, Bartender, Manager.• Managed labor by running schedules based on customer count and sales projections.• Created a marketing campaign that proved to be a success by increasing Monday-Wednesday night sales by 10%.