Taylor Meilander Email & Phone Number

Ohio, United States

• Manages global NBS Next Strategic Discipline activities including running reports, leading report-outs and conducting training as needed for the global ICS team
• Analyzes market dynamics, pricing trends, market opportunities, operating and sales margins to develop reports, procedures, and tools for continuous improvement efforts
• Directly supports product line managers on special-request and on-going projects and analyses.
• Supports product management with monthly analysis of existing transactional level data to identify price/margin erosion, recommending and implementing appropriate strategies to reverse these erosions.
• Takes initiative in identifying and resolving issues around pricing and margin.

Amherst, Ohio

• Creates and maintains global consistency and accuracy of customer master data in existing SAP system. Responsible for tasks related to process and data integrity, and project management related to systems enhancements.
• Delivers optimized master data services to internal and external customers.
• Create and edit master data according to established polices and desktop procedures
• Quarterly review and audit of master data documentation
• Applies Corporate rules and best practices when reviewing requests to identify errors in global data fields and rejects, escalates or remediates errors.
• Researches and resolves master data issues globally

Amherst OH

• Maintained customers online order portals for key accounts. Handled incoming EDI orders. Effectively resolved conflicts with EDI due to mismatched data or allocation issues. Received and processed a high volume of.
• Assessed validity of customer complaints, determined causes and worked in resolving issues to exceed customer satisfaction.
• Ensured timely processing and delivery of orders; identifies and handles order issues and shipping errors; notified customers of planned adjustments and issued customer credit / debit memos and return authorizations.
• Communicated with inventory control representatives ensuring accurate and expedited parts delivery.
• Managed open order and backorder reports to ensure on time delivery metrics.

Cleveland, Ohio

As part of the ScottCare Service team in the Customer Support Specialist role, I played a key role in assisting the Technical Services personnel with inbound and outbound calls and providing unparalleled customer service. I answered and screened incoming service calls to determine the purpose of the call and route appropriately. When not directing inbound.

Elyria, OH

Associate'S Of Applied Business, Data Analytics

Office And Administrative Assistant