Keen on ensuring guests were satisfied with their stay. Attentive to guests’ needs. Oversee all positions in housekeeping department. Participated in thorough communication with housekeepers to turn rooms by certain time. Make sure cleanliness was up to standard for both rooms and property.

Learned each position of operation, both front and back of house. Understood important skills of leadership and how to better manage a team. Gained information on how to boost employee morale, hire correct employees, prepare for high volume sales, and always put out quality food.