Taylor Percy Email & Phone Number

Edmonds, Wa, Us

Seattle, Washington, United States

Greater Seattle Area

Part-time outside of normal business hours• Own and instruct a repeating 3-hour class on creating dashboards in Tableau and Data Visualization best practices. • Instructed several different in-person courses to working professionals with various backgrounds.• Instructed 10-week Data Analytics 101 course with sequential 3-hour classes, twice a week. This course focused on teaching students how to find business recommendations and build dashboards using Excel, SQL, and Tableau.

Greater Seattle Area

Microsoft GDC Analytics:• Established targets and forecasts against sales lead volumes within key marketing funnel stages for Microsoft’s Office, Azure and Dynamics products across all geographies.• Guided business leaders through insights and recommendations exposed through data analysis against targets, forecasts and actuals. Supported accurate budgeting and strategic tactics with respect to expected flow of revenue throughout various groups.• Designed and built KPI reports and dashboards on the effectiveness of lead generating activities across various marketing teams.• Rapidly prototyped adhoc data models that supported strategic business decisions and productized for ongoing reporting needs.Sound Discipline:• Sound Discipline is a non-profit that works with underprivileged schools to increase opportunities for their youths. By partnering with schools, school districts, educators, parents and youths, they can guide entire communities to the positive impacts of working together through education.• Combined data to build business models and dashboards for the purpose of guiding Board of Directors meetings on the constraints and opportunities of Sound Discipline’s long-term roadmap.• Mentored other consultants and team members on data analysis process and visualization best-practices.

Seattle, Washington

• Guided several clients in parallel on data-centric solutions against challenging marketing issues. Managed scope, timelines and deliverables of client work across the team. Projects included marketing performance reporting, setting up and tracking new website tagging elements, auditing the effectiveness that various user paths had on the business ROI, and digital campaign performance measurement.• Managed two analysts, mentored many others on writing SQL queries and expanding their Tableau skills.• Clients included: AT&T, Grant Thorton, ConEdison, Pella, EMC

Greater Seattle Area

• Built and maintained large integrated marketing data platforms and tied to front-end custom dashboards (Tableau/Excel), for quick and understandable campaign reporting. Each data platform combined 3 to 20 disparate data sources such as Google Analytics, LinkedIn, YouTube, Twitter, Facebook, Double-Click Manager, Business Objects and other sources.• Reported on multiple client accounts reporting on marketing insights and recommendations found through data analysis. Designed and built end-to-end performance dashboards from multiple sources, to storage, to refreshable dashboards, and ad-hoc reports. Designed measurement plans and custom KPIs tailored to the needs of the stakeholders. Created enthusiasm and buy-in from stakeholders while planning, designing, developing, and documenting automated end-to-end data solutions in a fast-paced, constantly changing environment.• Clients included: AT&T, Grant Thorton, Pella, EMC, Microsoft

Greater Seattle Area

Apptio Customer Success Consultant:• Worked on multiple, simultaneous Apptio (SaaS) implementation projects via remote configuration and development for clients that included Cisco, Nike, Cameron, Boeing, Christus Health, and DirecTV.• Gathered functional and business requirements from clients. Translated into functional hosted solution designs which met customer needs and provided maximum reporting solution value.• Configured, tested and documented Apptio dashboards, reports and underlying data models to meet functional design and specifications.• Worked with product management and development organizations to channel client feedback and solutions into future releases of the Apptio product suite.• Work closely with other analysts in the organization to leverage skill sets, deliverables and best practices.• Provided end user training on technical software components. • Technical environment: Apptio, Visio, Excel, SQL, Tableau

1000 Denny Way, Seattle, Wa

• Summarized key insights into recommendations for technical and non-technical audiences.• Created dashboards and reports in Tableau for Senior Vice Presidents, CxO’s, and Directors.• Collected, analyzed, organized and merged multiple reports from different sources, and summarized into meaningful data to help drive business decisions.• Promoted and influenced data driven decision making through data insight discovery and visual analysis.• Web traffic analytics specialist and subject matter expert.• Worked closely with Sales, Marketing and other partner teams on measurement techniques.• Led pre-released digital product reporting requirements with respect for current data and systems impacts.• Technical and integration issue troubleshooting, collaborating with internal teams to develop quick and sound solutions.• Established rapport and trusting relationships with sales teams, reporters, newsroom producers, directors, Senior VP’s, and peers.• Technical environment: SiteCatalyst, Visio, Advanced Excel, SQL, Tableau

• Collected, analyzed, organized and merged Excel based reports from disparate sources and summarized into meaningful insight to determined data-based target market opportunities for prioritizing monetary-based goals.• Created marketing campaigns to increase sales by raising awareness and adoption of the AT&T Premier Online Platform tools.• Established rapport and trusting relationships with sales channels, training teams, support teams, marketing teams and directors to help leverage customer buy-in for programs.• Team subject matter expert for site customizations.• Technical Environment: MS Office Suite, Advanced Excel

• Analyzed current business and system processes of AT&T Wireless’s B2B website, determined modification requirements, proposed solutions, prioritized features, scheduled release dates and tested new functionality.• Determined project impact and magnitude against current business and systems standards.• Conducted meetings with stakeholders across Project/Product Management, Engineering and User Experience to gather business and functional requirements and deliver defined technical specifications.• Found trends in complex data reports for narrowing root cause of system issues.• Initiatives led have reduced support time by 90% and decreased user adoption time by 200-300%. • Represented the organization as a system/subject matter expert for the eCommerce platform and its internal support tools.• Technical Environment: ATG, MS Office Suite

I work for the Seattle Recruiters and Account Managers to match resumes with new job orders.

Washington State University, Pullman, Wa

Founded an internal technology committee to drive projects and increase the use of technology tools in the fraternity. Planned, budgeted and delivered a website solution for internal and external uses. Managed support of technical day-to-day issues for all members. Created a team to delegate increasing work load as technical solutions became increasingly viable for everyday problems.

Bachelor Of Business Administration (B.B.A.), Accounting Information Systems

Activities and Societies: Delta Tau Delta (Technical Support Chairman), Mu Iota SigmaBusiness, Accounting, MIS

Continuing Education Program, Project Management

9 month course focusing on Strategy, Planning, Estimation, Execution, Leadership, Risk, Quality, Procurement, and Lifecycle Capstone

Continuing Education Program, Business Intelligence - Techniques For Decision Making

10 week in-person course. 3 hour classes, twice a week. Areas of focus were: 1) Data Analysis 2) Data Visualization 3) Data Mining