As a certified product and sales specialist, I excelled in incredible customer service, answering questions about and upselling products. I had the pleasure of training oncoming staff members. After being promoted to an inventory management position I assumed the responsibility of keeping a sightly store front, organization of stock rooms, and accountability for incoming and outgoing products. I gained proper cash handling knowledge and went through certified sales training.

Working in a call center for a successful insurance agency that employed over 3,000 other employees, I answered and made calls to hundreds of people daily, assisting policy holders with servicing and maintaining their car insurance policies, taking payments, and answering questions. I excelled beyond the required guidelines, under constant examination of supervisors and management, in tone, demeanor, execution, efficiency and successful sales pitches, becoming the number one agent in successful sales transfers amongst my peers. I learned to take extreme care when working with sensitive information.

As a hostess at a member’s only country club and at a four-star steak house, I delivered exceptional customer service by greeting and serving customers in a timely and friendly manner. Effectively communicated with others and tended to special requests, answered questions, and made recommendations when requested to do so. Kept workspace clean and organized.

Provided exceptional hostess services to high end, exclusive members of a country club by greeting and serving customers.