Rebecca Taylor Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam Area

Online eye exams brought to you by Easee - accessible eye care for everyone. Available in 8 languages, several European countries and integrated with international partners.Responsible for product strategy, delivery and innovation. Want to join our growing team of experts or explore how Easee may make your eye care business more accessible?

Platform strategy for growth & investment. Roadmap and delivery to boost customer engagement & satisfaction while improving architecture and systems. Features to support impactful coaching and mindset interventions integrated into the healthcare ecosystem. The MiGuide app and healthcare provider portal positively engages people with overweight and chronic conditions to monitor and improve their health by building up positive daily habits.

Amsterdam Area, Netherlands

Freelance UX and service design, digital strategy, user journey mapping, design management, product owner, product design and accessibility expertise. Specialised in Design Systems. Focus on HealthTech and MedTech in the Amsterdam regionale.

Utrecht, Netherlands

Responsible for the strategy, success and continuous development of Rabobank’s design system with a blended team of expert front end developers and design system designers. Collaborated with the department architects and product organisation to mature both the technical and functional governance and life cycle management to work at scale.

Amstelveen

Co-creation and testing of customer lifecycle administration with Kysos's young smart experts. As a fast growing healthcare and patient focused organisation the customer administration had got complex and challenging. Kicking-off with service design workshops, shadowing, a clear roadmap, and a service concept, I designed, prototyped and tested several iterations of a new UX for a simpler, transparent customer life cycle. Worked with a growing in-house Ux department to ground the design in a new design system and hand the project over to new designers to see it though.

Amsterdam

Competitor research, value proposition design and redesign of the customer journey to align with the new Luscii brand.

Amsterdam

Professionalisation of design process with new tools, code library and styleguide. Co-creation and workshops for new triage flow with hospital specialists and nurses. Mobile patient app integration of bluetooth iOT connection and measurement as seamless part of the process.

Amsterdam Area, Netherlands

Set up a scrum team to design and build and ship design system components to the scaled scrum teams in bi-weekly cycles. Presented project purpose to C-level stakeholders, reported progress to senior management and co-ordinated with other scrum team product owners for continuous delivery.

Amsterdam Area, Netherlands

Product design for international, multi channel and internal applications. Built up and coached a skilled design team embedded in the agile organisation. Strategy, planning and co-ordination for a seamless experience on desktop and mobile, for employees and customers alike.

Complete redesign of Internet Banking to match mobile app and give personal banking experience. Co-ordination of designers across user journey and redesign of key screens such as payment and personal profile.

Boosting sales and interaction on retail banking site. Online funnel sales optimisation, A/B testing, user research. Interactive modules like insurance calculators. New internet banking features like Single European Payment area features.

Amsterdam Area, Netherlands

Photoshop, Illustrator and Indesign certified expert. Also troubleshooting video, sound and print issues.

County Dublin, Ireland

Ireland

Patented design of innovative golf trolley.

San Francisco Bay Area

Prepping presentations, detailing and office manager. Clients included silicon valley blue chip companies and startups.

Bdes, Industrial Design, 2:1

Education record