- Orchestrated the strategic development of AI-integrated online learning content and curriculum for B2B digital course companies, utilizing LLMs and coordinating with AI specialists to enhance the learning experience for 4,000+ students and drive substantial user engagement.- Engineered AI-driven content solutions, including AI prompt engineering, AI prompt refining, and video workshops for lead generation campaigns, resulting in a 53% increase in email subscriber conversion rates and generating over 1 million views across social media platforms.- Led the design and implementation of a customer service chatbot using Manychat’s automation funnels, developing & refining AI-responses to customers, which streamlined operations and reduced customer service inquiries by 87.5%, from 800 to 100 monthly.- Directed comprehensive digital marketing strategies for clients, overseeing a multidisciplinary team of 14 professionals across global time zones, and coordinating with various stakeholders and SMEs.- Managed successful product launches for clients’ online courses, digital products, and physical goods on platforms such as Amazon, Teachers Pay Teachers, and Etsy, significantly contributing to client revenue streams.- Co-founded and scaled an e-commerce brand to rank in the top 1% of 7 million Etsy shops worldwide, demonstrating entrepreneurial acumen and market leadership.- Drove a 90% increase in client sales from 2021-2023 through AI-enhanced digital marketing campaigns and grew email subscribers by 300%, fostering highly engaged brand communities on social media and via email marketing.

- Delivered online American English corporate language training to international clients, including Disney, Yazaki, and HSBC, improving language proficiency and communication skills in diverse global teams.- Coordinated learning schedules and progress tracking with other language specialists, ensuring consistent support and high retention rates for over 1,000 adult learners.

- Provided expert online instruction in Anthropology, Sociology, and College-Level Writing, supporting the academic progress of students through personalized feedback and targeted learning strategies.- Supported the development and assessment of teacher preparation exams (edTPA) for Social Studies Education candidates, in collaboration with Stanford University, ensuring alignment with educational standards.

- Conducted comprehensive historical and qualitative research within the Program for Transborder Communities, contributing to scholarly publications and enhancing understanding of cross-border dynamics in both the United States and Mexico.- Developed and integrated multimedia learning content using audio/visual materials, GIS data, and demographic information, enriching the educational experience for a diverse student body, including multicultural and first-generation college students.

- Designed and delivered engaging undergraduate anthropology courses, both online and in-person, that met state and educational standards, fostering critical thinking and academic excellence among students.- Led service-learning initiatives in partnership with local non-profits, integrating real-world applications into the curriculum and enhancing student learning outcomes through community engagement.

- Provided tailored one-on-one and group writing instruction to students, staff, and faculty, significantly improving academic writing quality and performance.- Developed and led writing accountability groups and dissertation completion workshops for graduate students and faculty, promoting scholarly productivity and success.- Coordinated community engagement events, strengthening ties between the university and local communities, and developed curriculum for federally-funded TRIO programs.- Supervised and trained a team of 20 educational support staff, conducting performance reviews and enhancing tutoring effectiveness through targeted training initiatives.