Taylor Sternberg Email & Phone Number

San Francisco, California, US

- Built creator strategy and lead recruitment, onboarding, and management of over 10,000 players and creators across 60+ live and online events annually.- Lead cross-functional teams to integrate marketing content, including live streams, videos, and social media campaigns.- Directed marketing budget and ROI analysis across creator-driven activations.

San Jose, CA, US

- In charge of end-to-end email comms development.- Manage end-to-end web development, landing pages, build, deployment, and analytics.

Mountain View, CA, US

• Lead email CRM comms projects that saw an increase in app downloads per click, a significant increase in downloads per view, and a large overall reduced cost (analytics confidential), all above industry average.
• Lead developer email comms project that saw a above industry open rate, and above industry click-to-open rate (analytics confidential).
• Project managed external vendors for various build projects.
• Lead Social Media accounts to drive app downloads, video views, and brand recognition.
• Created tracking system for all projects, increasing visibility to the entire org where needed.

• Manage prospect and customer comms to drive retention, revenue, and brand.
• Drive content for Instagram and Facebook. Daily posts with stories, content, and collaboration.
• Manage community events for increased retention and brand loyalty.
• Manage CRM system, and entire customer funnel, from lead to conversion.

San Francisco, CA, US

• (Promotion - Hand Selected by CMO)Contributed to creating 3x Annual Contract Value pipe YoY from the following programs:
• Managed Community and Social Media accounts to build $20 million in yearly pipeline, beat industry lead-to-conversion average by 100% through content, engagement, and influence.
• Executed, coded, designed, and analyzed email marketing programs to both customers and prospects, with a 22% and 8% open and clickthrough rate (both above industry average).
• Project managed partners and contractors on content, graphics, and other media for release activities.
• Associate managed yearly user conference with pre and post plans to increase performance in the future.
• Purchased and A/B tested marketing programs across paid and earned channels.

San Francisco, CA, US

• Promotion
• Managed relationships with customers to make sure their needs were satisfied on going live with the product.
• Planned, executed, and delivered 6-12 week implementation plans, the fastest in the industry.
• Created collateral, both video and written, to guarantee success in product rollout to each customer.
• Built strong customer relationships, and created an objection handling strategy database to speed implementation processes by a week.

San Francisco, CA, US

• Maintained a consistently high 3.8/4 CSAT score, and ticket turnaround time.
• Communicated customer requests across Twitter, Facebook, LinkedIn, desk.com, and UserVoice to theproduct team.

Los Gatos, CA, US

• Managed the implementation of the corporate website, increasing unique visitors and inbounds by 3x.
• Increased efficiency between teams by managing and administering the CRM System.

• (“In Bed With Joan” - Winner of Cynopsis Digital Model D Awards: Best Web Series - Informational / Lifestyle)
• Managed and engaged with a community of 11,000+ fans across social media channels, and community on Facebook.
• Increased views to over 3 million and 45,000 subscribers.
• Creative advisor and video coordinator.

New York, NY, US

-Understudy to four tracks (vocal, blocking, and choreography).-Coordinated and participated in charity events, promo events, and fan outreach.

-Managed the shoot team and coordinated crew scheduling.-Directed interviews with cast on camera.-Directed story and creative direction.-Partner in the TV Network pitch team.

-Managed a team of freelance writers creating stories for the day.-Lead on content direction and deployment.-Developed and managed CMS framework.

New York, NY, US

-Helped to coordinate shoot logistics on and off set.-Handled deliveries and pickups of scripts and essential components.-Office IT Manager.

GB

-Was part of the team that choreographed the TV Special.-Managed 30 cast members, and taught them the choreography.

-Helped coordinate shoot logistics on and off set, including talent coordination.-Handled music clearance and rights management.