Tazaya Phillips Email & Phone Number

New York, United States

Sesto San Giovanni, Milan, IT

 Maintain high performing service support functions for all responsibleprojects Owner of the Incident, Request, and Escalation processes, ensuring highlevels of performance in these processes, accurate reporting and establishingservice improvement activities when required Monitor, control and support service delivery; ensuring systems,methodologies and.

Boca Raton, Florida, US

*Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.*Follow and complete required processes of wired/wireless technology and connection procedures.*Test and validate system signals/communication with central monitoring to properly establish service.*A customer service champion, demonstrating the willingness.

Atlanta, Georgia, US

-Responsible for providing excellent customer service and driving customer loyalty, quality, and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted.

New York, New York, US

Provide onsite orientation to Habitat NYC volunteers that includes overview of organization, tasks/building instructions for the day and comprehensive safety information.Maintain the quality of the Habitat NYC volunteer experience by making sure that all volunteers are checked in through Volunteer Hub, providing orientation and a morning meeting, leading.

New York, NY, US

Coppell, Texas, US

provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role I have ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service.

Atlanta, Georgia, US

*First Line Maintenance on ATMs and kiosks, and single pocket proof encodersAssist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment*Perform modular swaps and unit replacements or perform preventative maintenance services.*Understands and performs the various customer Service Level Agreement (SLA).

• Managing day-to-day operations of the SITEC technology lab
• Providing technical support under the direction of iGotITtoo & SITEC staff
• Maintaining and upgrading the lab computers and equipment as necessary
• Producing multimedia material for web and video.
• Facilitate Basic Technology Classes for SITEC residents
• Posting media from program events to relevant websites

New York, NY, US

*CONTRACT**Assist students with logging onto the Exam4 application.*Troubleshoot student laptops during the exam, when needed. Ensure that students can return to their exams ASAP.*Maintain a detail log of all technical activities.*Assist with the exam file upload process, may require logging onto the Fordham Wireless system.*Operate the classroom projector

• Provide customer service utilizing computer databases and information technology to access information required for responses and overseeing customer service work
• Record, track, respond to, and resolve telephone inquiries in an agency customer service center
• Perform related clerical administrative tasks and computer support work
• Enter customer information and inquiries into a computer tracking system
• Conduct research to resolve problems
• Provide information, record complaints and requests

Associate Of Arts And Sciences (A.A.S.), Computer Information Systems

Information Technology

Microsoft Office Specialist Certification, National Retail Federation'S Professional Certification, Digital Communication And Media/Multimedia

High School Diploma, Liberal Arts

Osha 10, Construction Trades