Tony Brown Email & Phone Number

Fort Collins, Colorado, United States

Responsible for providing user support for business systems including but not limited to the Enterprise Resource Planning (ERP), applicant/hiring, evaluation, employee records, and timekeeping applications in accordance with District policy and Human Resources and Finance Department administrative guidelines. Completes troubleshooting, analysis, testing, documentation, and issue resolution for all end users through various communication methods including ticketing system, instant message, phone, multiple mailboxes and live in-person support for supported departments and occasionally all PSD staff/former staff in coordination with Business Systems Administrator and other Finance/Human Resources staff and schools/central office departments. Performs a variety of user training, project, and system maintenance tasks that require excellent communication skills. Fast-paced position which requires attention to detail on many processes within the District and Finance/Human Resources Departments.

Fort Collins, Colorado, United States

I was the co-owner and operator of the Caupona food truck and C-Lot Brats food truck in Fort Collins, CO. This includes, but was not limited to bookkeeping, website updates and maintenance, scheduling, customer service, direct sales, technical support, food prep, sanitation, inventory management, operations management, etc.

Fort Collins, Colorado, United States

I worked for C.E.C. for a little over a year during the pandemic to help my local community through the hybrid schoolyear. I was responsible for troubleshooting computer issues for staff, teachers, and students. Some of the primary pieces of software I supported were Microsoft Teams and the Office 365 Suite. I coordinated and scheduled the placement of computer carts for standardized testing. I also worked with the design and marketing team during their transition to a new website platform (WordPress). Finally, I helped add content to the new website once it was deployed.

Fort Collins, Colorado Area

I created and maintained our WordPress Website for the Cleaver Cooking food blog. This included building custom plugins for recipe and ad management. I also used structured data to integrate recipes with Google Smart Home devices for use in their Guided Recipe feature. I was responsible for adding new weekly content to the website. I was also responsible for photography, videography, video editing, photo editing, and thumbnail creation.

I supported the sales team with product demonstrations to potential new clients. I was the voice between the sales department and the software development team when clients would request new features. I would also guide clients on what software solutions would work best for their business situation.

Greeley, Co

I was in charge of migrating the rapidlog.com website over to a new WordPress installation. I migrated our Microsoft CRM over to a local CRM on our WordPress site which in turn saved us thousands of dollars each year. I wrote custom plugins and automated sales. I created a support ticketing system in conjunction with the new CRM. Finally, I was in charge of the website updates, writing plugins, and creating content.

Greeley, Colorado

I provide high-level technical support and training for customers via phone, email, live chat, and screen-sharing sessions. I developed video training material and program documentation. I reported bugs to the development team. I tested new releases of the software for quality assurance.

Saint Peter, Mn

I maintained inventory pricing and descriptions in the Point of Sale database. I created custom scripts for inventory adjustments and created custom reports for the bookkeeping department.

Madison, Wisconsin Area

I was responsible for updating Windows XP workstations to Windows Vista for the Dean's Office & International Studies Department. I would also troubleshoot various hardware and software issues in the department.

Landscape Architecture

Computer And Information Sciences And Support Services