10+ years of customer service experience in call-center environment with excellent oral and written communication skills, and strong interpersonal at all organizational levels. Proficient in Ceridian products to include Dayforce, HR/PR Web and Latitude payroll systems, Inview Self-Service, OneCRM case tracking, Business Intelligence, Knowledge Base, SharePoint.Experienced in a variety of Microsoft programs: Word, Excel, PowerPoint, Adobe, SharePoint. Typing speed of 65+ wpm. Bilingual in English and Laotian.Specialties: Payroll, Benefits, Human Resources, Recruiting, Training/Mentoring Administrative, Research, Employment Background Verification, Customer Service, Case Management
Listed skills include Human Resources, Recruiting, Customer Service, Interviews, and 24 others.