Tom H. Email & Phone Number

Meriden, England, United Kingdom

Managing the daily operations at Bonanza Creative, enabling the team to deliver creative education packages which are tailored to our clients requirements. Scaling the business in-line with a number of new projects and enabling sustainable growth in the near future.

Warwickshire, England, United Kingdom

Supporting the growth of one the fastest growing companies in Europe (rated 9th fastest growing company by financial times in 2023), rapidly deploying tools and processes within the business to become more autonomous and efficient on the road to profitability. With a focus on data and achieving key results to achieve the companies objectives, working across the whole business to implement more robust process and better collaboration.

Birmingham, England, United Kingdom

Leading the logistics operations at ONTO in 2021, we were able to successfully scale the UK operations by approximately 300%, ensuring improved customer quality and an improved visibility of analytics. This was followed by a focus on cost savings and efficiencies in 2022 as part of bigger and more robust logistics leadership team, with several quality and cost initiatives ongoing while scaling.• Managed growth of fleet by 380% to date.• Grew team from 2 to 7 headcount.• Lead projects to improve transport costs that will achieve a saving of 20% of transport costs by completion.• Reported at all levels of the organization (including preparing data for board and investor presentations). • Created models to visualize the impact of the customer base on operations.• Built and refined the delivery quality framework to measure supplier performance.• Initiated the development of a quality management system, including the development of departmental processes and training.• Working closely with Maintenance, Risk and CS to achieve business objectives.

Bryanston

Head of logistics at Douglasdale Dairy, responsible for the warehousing and distribution of products to all customers including demand planning, effective stock management and route optimization.• Successfully implemented new delivery routes to reduce costs by improving utilization and reducing overtime. • Effectively managed rapid annual growth in sales of over 30% while maintaining customer satisfaction.• Responsible for the management of all vehicles, including the purchase of 58 new trucks to re-fleet aging vehicles and manage growth in the business.• Sourcing, analysis and implementation of sophisticated fleet tracking software.• Creation of new processes and teams to manage driver behavior and improve delivery time to customers.• Development of new reports and analysis to improve detection of diesel theft and loss of packaging material, resulting in a number of policy improvements. • Actively managed a large diverse team including junior managers, supervisors, drivers, general workers, admin staff and casual workers.• Management of KPI’s including Cost per Kilometer (CPK) for vehicles as well as product wastage on site and on delivery routes.

Johannesburg Area, South Africa

Technical lead of a five-person team, performing Configuration Management consulting to Eskom Small Plant Modification Projects: Performing Quality Assurance; improvement of business processes; Change Management, Planning and implementation of governance. Responsibilities include:• Requirements elicitation as well as ongoing requirements verification.• Ensuring team performance meets required quality levels and set timelines.• Contributing to project plans and creating configuration management plans for new projects.• Contributing to business improvement projects (Specifically around project governance).• Designing assessment and audit criteria for ongoing monitoring of implemented processes and procedures across Eskom Generation sites.• Analysis, reporting and presentation of audit results to senior management.• Development of standard templates to improve business efficiencies.• Facilitating the use of change management procedures to implement changes.• Ensuring control of project documentation within the required document management systems.

Lephalale, Limpopo

Technical CM consulting to the Medupi Project: Performing Quality Assurance; Change Management, Review/Authorization as well as contributing to Processes, Procedures and Planning. Responsibilities include:• Providing quality assurance, ensuring integrity of plant equipment and documentation.• Performing verification and validation of designs.• Verifying the completeness of document deliverables.• Finalization of documentation metadata in the document management system.• Identifying configuration risks as well as mitigating and escalating as required.• Managing both field changes and engineering changes.• Report on Configuration status on the project.

Eskom Enterprises Park, Sunninghill, Johannesburg

I worked on gas power generation projects including both green-field and brown-field projects. I was also a team member on refurbishment projects at Tutuka power station (a coal fired power station). This role included the following responsibilities:- Project planning and coordination: I compiled and maintained the engineering project plans for a number of projects, this included coordinating all change requests to project plans during the project lifecycles.- Project risk analysis: I was responsible for chairing risk sessions such that engineering risks could be identified, documented and managed according to the required project governance.- Requirements management: I was appointed the implementation manager for the new “Define and Manage Requirements” process in the business and was responsible for eliciting and tracing requirements for each of my projects. I also performed reviews for other projects regarding the use of the new requirements management processes in the business.- Reliability & safety engineering support: I was responsible for specifying the reliability and safety requirements for the project and ensuring that reliability and safety assessments were used during the engineering design.- Design reviews: I was the lead for my department on projects and reviewed all end-of-phase documentation, and attended all end-of-phase meetings to close and baseline designs.- Tender documentation: I was responsible for documenting my department’s requirements on tenders and was appointed to sit on tender evaluation committees to select contractors.- Technology & Systems: I was responsible for the set-up and administration of Microsoft SharePoint sites. I also developed a number of data collection templates for project teams throughout my career, including the use of Visual Basic coding in Microsoft Excel.

Eskom Enterprises Park, Sunninghill, Johannesburg

I was the implementation lead for two processes within the business (Requirements Management & Design System). This role included the following responsibilities:- Managed and coordinated the implementation of training: I updated training material for the processes and was responsible for coordinating resources and presenting training sessions to the business.- Project governance and change management: I lead an assessment team to evaluate the implementation of the new processes within the business. I presented my results and recommendations to management and my report was used to score departmental performance. The report was also used to highlight any problems in the processes so that they could be refined by the process owners.

Eskom Enterprises Park, Sunninghill, Johannesburg

I joined Eskom under the System Integration department and began a tailored development programme in the department. This included the following:- SmartPlant/SAP/CURA System training- On-site development programme including detailed courses on the operation of power stations.- Support role for Lead Design Engineers on Projects, which included compiling documents and helping with the administration of project documents.

University Of The Witwatersrand

Research into the Platinum mining sector of Southern Africa.Specific focus was put on the reasons for the gap in predicted platinum output at the four major Platinum producing companies, compared to their actual output.My research paper was presented at the 5th International Platinum Conference 2012 "a Catalyst for Change", hosted by the Southern African Institute for Mining and Metallurgy.

Bachelor Of Science, Industrial Engineering

Activities and Societies: Chair of the Mechanical, Industrial and Aeronautical Engineering Student Council, MIA Representative.

Certificate, Business Analysis, Pass With Distinction

Nqf 5: Certification, Total Quality Management, Pass With Distinction

Matric