Thomas Chapman Email & Phone Number

Colorado Springs, Co, Us

United States

I help young adults and early- and mid-career professionals create professional lives that match their personalities, passions, and purposes.•Work with constituents to solve challenges as they arise and ensure continued pursuit of goals.•Collaborate with executive leadership to enhance constituent engagement, refine communication strategies, and improve constituent service.•Served as primary point of contact for constituents, ensuring clarity and satisfaction through effective communication, customized support, and timely responses to constituent needs.

•Demonstrated ability to swiftly adapt priorities and strategies to respond to challenges and shifting agendas, ensuring alignment and uninterrupted support for stakeholder objectives.•Build and maintain strong relationships with key stakeholders through proactive communication and meeting facilitation, resulting in enhanced collaboration and seamless support.•Provide and facilitate professional development, public speaking, and group coaching services, increasing client engagement, growth, and achievement.•Maintains high attention to detail through scheduling, consistent communication, and accurate invoice and payment processing, resulting in on-time payments and zero scheduling errors.

•Led and oversaw all aspects of the department, serving 200 diverse clients and stakeholders a year. Included project management, volunteer management, administration, delivering programs and presentations, strategic planning, budgeting, scheduling, purchasing, contracting, and hiring. Ensured program objectives and initiatives guided by the organization’s mission.•Proactively solved problems for members, department, and organization, addressing challenges and facilitating effective solutions to ensure operations and support organizational objectives.•Managed and supervised department of five employees, facilitating meetings and feedback sessions, ensuring methods and projects met needs.•Facilitated cross-functional collaboration, coordination, and workshops with diverse teams and stakeholders, creating and implementing strategic plans that increased program participation.•Executed all communications, including weekly newsletter updates, social media management, event communication, public speaking, meeting facilitation, and one-on-one coaching.•Directed and managed 18 event-based projects a year involving 80 program members and 300 attendees per event. Ranged from one month to one year, with projects occurring simultaneously.•Reported on and advocated for programs to senior stakeholders and system leaders, ensuring progress toward key performance indicators (KPIs) and using metrics to assess program impact.•Established partnerships with local and statewide community members, experts, organizations, and businesses to ensure support for educational experiences for beneficiaries.

Monument, Colorado, United States

•Ensured day-to-day operational management, facilitating coordination across multiple sites, project timelines, stakeholder engagement and communication, program deliverables, and compliance with legal and organizational processes and expectations.•Oversaw budget for the district-wide program, ensuring equitable funding distribution to all sites and stakeholders and ensuring fiscal responsibility and sustainability.•Oversaw strategic planning and development of the program, creating one of Colorado's most innovative and successful programs, as demonstrated through awards and honors.•Developed and maintained databases to track clients, inventory, and budget across multiple projects and recruitment efforts to enhance organizational efficiency and effectiveness. •Managed four district-wide, event-based projects a year, including five staff members, up to 150 program members, and over 400 attendees.•Documented various data points with extreme accuracy for strict compliance records while maintaining high levels of confidentiality.

Monument, Colorado, United States

•Developed familiarity with Colorado legislative processes and honed an ability to translate policy goals into advocacy strategies into action.•Led and participated in local- and state-level advocacy initiatives around public education, including in-person lobbying, email campaigns, canvassing, and phone banks.•Provided policy updates through newsletters and video to ensure members were informed of local, state, and national decisions and provided instruction on advocacy measures.•Assisted in shaping political messaging for local and state-wide issues.•Collaborated with school district leaders and board members to ensure adequate resources and guidance for student and educator success.•Facilitated monthly meetings to gather stakeholder feedback and put systems into place to support stakeholders in resolving or escalating concerns.•Staff and support meetings, including prepping materials and agendas•Provided leadership and direction to the organization, guiding members through the COVID-19 pandemic, including negotiations on return-to-work policies and procedures.•Participated in multiple conflict management situations, overseeing conversations between various parties to reach a mutual agreement.

Graduate Certificate, Education Policy

Coursework Focus: Education Policy and Finance combined with Nonprofit Management and Policy Advocacy.

Master Of Music Education - Mme, Music Education

Coursework Focus: educational psychology, instructional design, assessment, and philosophy Research Focus: retention and motivation.

Bachelor Of Music Education - Bme, Music Education

Activities and Societies: Collegiate National Association for Music Education - Vice President